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Sounds like something got stuck. You can try these things:   Log Out Completely: Before doing anything else, click Sign Out in the TurboTax menu. Clear Cache and Cookies: This removes old, "corrupted" data that might be confusing the website. Use an Incognito (Private) Window: This is the most effective "quick fix" because it launches the browser without any saved history or extensions (like AdBlockers) that often interfere with tax forms. Check Pop-up Blockers: TurboTax often opens forms (like the 1099 PDF) or payment windows in a separate pop-up. Look at the right side of your address bar for a small icon with a "red X"—click it and select "Always allow pop-ups from Intuit." Restart the Browser: Close all open windows of your browser entirely and then reopen it.   Most TurboTax errors happen because the browser is trying to use an old "session" from a previous visit. By clearing the cache or using Incognito mode, you force the browser to establish a brand-new, secure connection with the Intuit servers.

You can't file an amended return until the original has finished processing but you can go ahead and pay the $9 you owe now. This will stop any penalties and interest. Once your original has processed and your refund is received, you can file the return.  We need to correct your amended: Open Schedule X amended in Forms mode Line 2 overpaid tax - your refund without the penalty Line 5 tax paid $600 Line 7 should be the $9 you want to show Line 8a $600 Form 5805 Underpayment of estimated tax is not part of the amended return. Remove the penalty calculation. FYI: $9 is below the threshold for accuracy related penalties. Pay online at FTB Web Pay portal

When you are in the process of e-filing, you can pay your state balance in TurboTax by choosing the direct debit (electronic funds withdrawal) option during the "File" step (if your state allows).    If your state doesn’t all you to choose direct debit, select your state on this website: How do I contact my state Department of Revenue? to find out how you can pay your taxes.

The bank information and date will be on the Federal Filing Instructions page and on the Federal Information Worksheet Part V.  Use Print Center and the option for all worksheets to download the PDF of your tax return.   To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/   When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state.  This will take you back to the 2025 online tax return. Click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  Choose the option Include government and TurboTax worksheets   If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

You can try these things:   Log Out Completely: Before doing anything else, click Sign Out in the TurboTax menu. Clear Cache and Cookies: This removes old, "corrupted" data that might be confusing the website. Use an Incognito (Private) Window: This is the most effective "quick fix" because it launches the browser without any saved history or extensions (like AdBlockers) that often interfere with tax forms. Check Pop-up Blockers: TurboTax often opens forms (like the 1099 PDF) or payment windows in a separate pop-up. Look at the right side of your address bar for a small icon with a "red X"—click it and select "Always allow pop-ups from Intuit." Restart the Browser: Close all open windows of your browser entirely and then reopen it.   Most TurboTax errors happen because the browser is trying to use an old "session" from a previous visit. By clearing the cache or using Incognito mode, you force the browser to establish a brand-new, secure connection with the Intuit servers.

Sadly browser dependencies can exist, shame on the programmers for not making their software Agnostic and able to run and be tested in each browser platform.  As for me, I use desktop version and therefore no browser and imports for certain institutions failed. So , it might be the functionality of the import features. Better programmers equals better software. 

TurboTax does not track expenses directly related to 529 distributions (like room and board), only expenses related to an Education Credit (tuition, fees, books from school).  You're expected to track what was paid from 529 funds yourself.  If you're using TurboTax Desktop, you can use the Student Information Worksheet as a tool for your records, but it doesn't get filed with your tax return, nor determine whether you have a taxable 529 distribution or not.     If you received a 1099-Q for a distribution, you only need to report it in TurboTax if any amount was used for unqualified expenses.  Here's more info on Form 1099-Q.   However, if you receive a 1098-T and Box 1 (Tuition) is a larger amount than Box 5 (Scholarships), you want to report that in TurboTax, as you may qualify for an Education Credit.    Some taxpayers wish to make all or part of their 529 distribution taxable, in order to use those funds to qualify for an Education Credit.  You would need TurboTax Desktop to indicate this on the Student Info Worksheet in Part VI.  You won't be able to use TurboTax Online to do this.  If you're not interested in doing this, and your 529 distribution was used for qualifying expenses (tuition, room and board, computers), you could just enter your 1098-T in TurboTax Online.    Here's more info on that situation from IRS Pub. 970 (see page 45).      @kramerica814     

Before you filed the tax return, in the File section of the program where you had taxes owed for the state, you were give several options on how to pay the taxes owed.  You could not have filed the return without selecting one of the options.  What did you select?   Your selection will also be on the Filing Instructions page for your state tax return.  Download the PDF of your tax return.  The state tax return will be located directly below the Federal tax return forms, schedules and worksheets.  Use Print Center and the option for all worksheets to get the Filing Instructions page.   To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/   When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state.  This will take you back to the 2025 online tax return. Click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  Choose the option Include government and TurboTax worksheets   If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

Steps to include the RMD that should have been taken in 2025 (if you choose).   Go to your Form 1099-R information in the Wages & Income section Continue through adding the form and answering the questions, be sure to use Code 8 in box 7  You reach a screen 'Do any of these situations apply to you?' Select 'I need to file a substitute 1099-R' until you reach, 'Let's go over any required minimum distributions (RMD)' Select Yes for, 'Let's check if you missed any required distributions' Continue, then enter the total RMD that was due by December 31, 2025 when you reach, 'Tell us the total RMD for your other IRA accounts' Select Yes when you reach, 'Did you take a corrective distribution for your IRA?', then Continue Select Yes when you're asked, 'Do you want to request a waiver to reduce the penalty?', then Continue Enter the RMD amount that you are requesting a waiver on (amount of your missed payment), then Continue Write your explanation in the next section, then Continue You will then reach, 'Nice job finishing your waiver', Continue Note: After the first RMD, all subsequent years' RMDs are due by December 31 of each year. Keep a paper trail for your tax files and Form 5329 will be generated with your tax return to include your explanation and waiver request.