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Wages & Income is ready in most areas ....just not the 1099-R retirement income section....& maybe some other occasional stuff, like some of the Overtime settings   1099-R   "expected" 21 January  

@RobertB4444 there's a comment in the help pop-up for FMV on donations that says   COMING SOON: We’re working on a new tool to help you look up the fair market value of your item. We expect it to be ready soon, but you can file without it.   do you have more information on this and when it is coming - sounds largely like what ItsDeductible did?

There is a My Info selection in the left-side menu. Clicking on that should take you back to the section you need. or continue on to another section first...then go back to My Info....that may re-start the section you need _____________________________ 1)  If you are on a phone, the menu will probably show up if you hit the hamburger stack in the upper left. 2) AND..... If you are on a phone?  LOG OUT, and go to a full computer, a large screen tablet to continue.  (Using a phone is a horrible way to work on taxes...you just miss too much important stuff)

@nimgodinez01 wrote:  How can I access my 2020 Federal and State 1040's? I self-prepared the 2020-year taxes. I need to obtain a copy through Turbo Tax It's not completely clear how you prepared the 2020 return, but I'll go ahead and assume you mean you prepared your 2020 return in Online TurboTax.   If that is not the case, then you'll have to followup with another comment explaining your situation.   This answer assumes your previous returns were prepared in Online TurboTax.   Any return prepared in desktop TurboTax will not be in an Online account.  Here's how one would normally find past-year online returns and how to troubleshoot for multiple accounts (User IDs) if necessary.  Many people end up with more than 1 account.  The pathway to download the PDF or tax data file depends on whether or not you have started an online 2025 return.  I provide both scenarios below, so choose which one is appropriate for your situation.   If you have not yet started a 2025 online return: Sign in to your account.   What you see next depends on whether or not you have already started a 2025 return in that account.   If your left column menu is minimal, and does not have a Tax Home tab displayed, that would imply you have not started preparing a 2025 return in that account.  If you haven't yet started a return, it will start asking you some questions.  Answer those preliminary questions on a few screens (you don't actually have to prepare a return), and then when you are far enough into the process, the left menu column will change, and you'll then see a Tax Home option in the left menu column.  Do not click the Documents tab.  Instead, click on Tax Home.  Then on the Tax Home screen, scroll way down to the bottom to "Your Tax Returns & Documents".  Expand that section and choose the past year you want.   If your past returns are not shown there, then you likely have multiple accounts and signed into the wrong one.  I'll tell you below how to troubleshoot.   If you have already started a 2025 online return: Log in, and if you've already started a 2025 return in that account, then it may already open at the Tax Home.  If not, click the Tax Home tab in the left column menu.  Do not use the Documents tab.  At the Tax Home scroll down and expand "Your Tax Returns & Documents."   If the past returns are not there, see the steps below.   If you do all that and can't find the past return, here's how to look for multiple accounts: You can have up to 5 accounts that use the same email address for notification purposes.  A User ID may be an email address, but it doesn't have to be.  It might be only part of an email address, or it can be anything at all.   To get a list of your User IDs, reset password, and recover account access, etc., you can use the tool at the link below.  When using the Account Recovery tool, try using your phone number first if you can still access it.   After that, if necessary, then run the tool on your email address(es) you can access. NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop.  Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below.  You may wish to copy this link so you can paste it into the new browser session. https://myturbotax.intuit.com/account-recovery If still no luck after running that on your phone number you can still access and email address(es) that you can access,  here's another method:          Go back to the tool again, but this time leave the data field blank, scroll down a bit, then choose the small blue link that says "Try something else", and it will look you up by other parameters.

You have to start a 2025 return for a first few screens to be able to get to the past returns.  You don't actually have to prepare it or ultimately use it.     Here's the full answer in detail.  Choose the scenario for your situation.   This answer assumes your previous returns were prepared in Online TurboTax.   Any return prepared in desktop TurboTax will not be in an Online account.  Here's how one would normally find past-year online returns and how to troubleshoot for multiple accounts (User IDs) if necessary.  Many people end up with more than 1 account.  The pathway to download the PDF or tax data file depends on whether or not you have started an online 2025 return.  I provide both scenarios below, so choose which one is appropriate for your situation.   If you have not yet started a 2025 online return: Sign in to your account.   What you see next depends on whether or not you have already started a 2025 return in that account.   If your left column menu is minimal, and does not have a Tax Home tab displayed, that would imply you have not started preparing a 2025 return in that account.  If you haven't yet started a return, it will start asking you some questions.  Answer those preliminary questions on a few screens (you don't actually have to prepare a return), and then when you are far enough into the process, the left menu column will change, and you'll then see a Tax Home option in the left menu column.  Do not click the Documents tab.  Instead, click on Tax Home.  Then on the Tax Home screen, scroll way down to the bottom to "Your Tax Returns & Documents".  Expand that section and choose the past year you want.   If your past returns are not shown there, then you likely have multiple accounts and signed into the wrong one.  I'll tell you below how to troubleshoot.   If you have already started a 2025 online return: Log in, and if you've already started a 2025 return in that account, then it may already open at the Tax Home.  If not, click the Tax Home tab in the left column menu.  Do not use the Documents tab.  At the Tax Home scroll down and expand "Your Tax Returns & Documents."   If the past returns are not there, see the steps below.   If you do all that and can't find the past return, here's how to look for multiple accounts: You can have up to 5 accounts that use the same email address for notification purposes.  A User ID may be an email address, but it doesn't have to be.  It might be only part of an email address, or it can be anything at all.   To get a list of your User IDs, reset password, and recover account access, etc., you can use the tool at the link below.  When using the Account Recovery tool, try using your phone number first if you can still access it.   After that, if necessary, then run the tool on your email address(es) you can access. NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop.  Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below.  You may wish to copy this link so you can paste it into the new browser session. https://myturbotax.intuit.com/account-recovery If still no luck after running that on your phone number you can still access and email address(es) that you can access,  here's another method:          Go back to the tool again, but this time leave the data field blank, scroll down a bit, then choose the small blue link that says "Try something else", and it will look you up by other parameters.

Mission Control...We had an update!   Seems we are just waiting for Pension and Retirement. [If you want, you can go in the back door to enter information to get an estimate.  Go to your 1040 form, click on the box to enter pension or retirement amounts...should bring up box to enter amounts....]

@NAYLORSHIRLEY    This is a public Internet forum.  You should not post any personal information here.  You should edit your question above to remove all personal info.   To do that, click the tiny blue 3-dot icon just to the right of your question, and in the dropdown menu choose to Edit.   You will also need to explain what your question means.  It's not clear.     Are you trying to get a copy of your 2024 tax return that was prepared in Online TurboTax?   Or are you asking about a 2024 tax refund that you didn't receive from the IRS, or what?  But again, do NOT provide any personal information in this public forum. 

More info is needed about what you are experiencing.  And for what tax year?  Was the return in question prepared in Online TurboTax or desktop software?  Was it a 2025 return that you have already started and are currently preparing, or is it a prior return, such as 2024?