turbotax icon
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

All Posts

There's an issue that our team has already identified and is working on a resolution.   Sign up for notifications on when this issue will be fixed using the link below: Why am I getting addre... See more...
There's an issue that our team has already identified and is working on a resolution.   Sign up for notifications on when this issue will be fixed using the link below: Why am I getting address errors for my Home Energy credit when the address has already been added and is correct?  
I'm checking into this for you. 
That's how it is reported.   Thank you for responding.
Yes, as RogerD1 states above, from looking at your documents posted it appears that your original refund was $2,346.  After you amended your tax return, your adjusted refund is now $607 (See line 34 ... See more...
Yes, as RogerD1 states above, from looking at your documents posted it appears that your original refund was $2,346.  After you amended your tax return, your adjusted refund is now $607 (See line 34 Amount you owe). That's the amount you should have gotten if you had filed your tax return including your Form 1095-A in the first place. The difference between the two is  $1,739. That is the additional amount that you will have to pay the IRS.   Line 20 of your Form 1040-X shown above is the amount you owe after adjusting your tax return for your missing Form 1095-A, $1,739.   The IRS originally gave you $2,346 for a refund. After you amended your tax return, it showed that you were supposed to get only $607. So the IRS gave you $1,179 too much and that is the amount you owe them back.   
We got a error message that our return was rejected with the same description about Enabling Property. I figured I checked a box that didn't make sense and will check it after March 6.  We just did... See more...
We got a error message that our return was rejected with the same description about Enabling Property. I figured I checked a box that didn't make sense and will check it after March 6.  We just did air sealing and insulation, so no electrical components this year. Funny, because during the review, our return was deemed Great!   Also, at some point, I had a page that said -2,000 approx tax owed, so it looked like a refund, when in fact we owe that much.  So so glitches in the program to be sure.  Hope it's an easy fix.  We've been using Turbo tax for decades, and now wonder how easy it would be to switch to another program next year....
Contributions to a pre-tax 403b or 401k are removed from your W-2 box 1 taxable wages by the employer.  They are already not taxed for that reason.  You should not see Turbotax doing anything special... See more...
Contributions to a pre-tax 403b or 401k are removed from your W-2 box 1 taxable wages by the employer.  They are already not taxed for that reason.  You should not see Turbotax doing anything special for either one.  401k and 403b contributions are captured automatically from your W-2.  Later in the program when you are asked about IRA contributions, do not enter any workplace plans, that question is only for an actual private IRA that you set up on your own.  An IRA and a workplace plan are not the same, even though they are similar. 
Can you share an error code, or reason for rejection with us.
I received a lump-sum WEP Social Security payment in 2025. I processed my 2025 Social Security income per the TurboTax instructions, resulting in a specific tax due. When I went to submit my federal ... See more...
I received a lump-sum WEP Social Security payment in 2025. I processed my 2025 Social Security income per the TurboTax instructions, resulting in a specific tax due. When I went to submit my federal tax form, the TT review form said that the amount entered for 2024 SS income couldn't be greater than $0. I think that is incorrect. But when I changed the value to $0, my taxes increased by $604. Unfortunately, I didn't notice that change and proceeded to submit the tax forms to the IRS.   I was unable to submit an amended tax return. Does TT have an issue with handling lump-sum SS payments? How can I correct this?
@Basenji    The tilde "~" files are backup files that save in the background, just in case your computer crashes in the middle of preparing your main file.     When crashes, or other computer int... See more...
@Basenji    The tilde "~" files are backup files that save in the background, just in case your computer crashes in the middle of preparing your main file.     When crashes, or other computer interruptions occur while working on your taxes, your main tax file can get corrupted and impossible to open.  Then the "~" file can be used to recover your prior work. Sometimes the "~" file is a few steps back from your main tax file, but it is better than losing ALL of your work.
I moved from Kansas to Missouri in 2021 and moved back to Kansas in 2025. I have a carryover of $9507 but can't seem to find the form to apply it.
That starts next year. 
Check your tax refund status in TurboTax, it should show Pending. Rejected or Accepted. To check your tax refund status in TurboTax,  Sign in to your account and  Go to the "Tax Home" or "O... See more...
Check your tax refund status in TurboTax, it should show Pending. Rejected or Accepted. To check your tax refund status in TurboTax,  Sign in to your account and  Go to the "Tax Home" or "Order Details" screen  It will tell you if your return was accepted. You would get that message if TurboTax hasn't recorded that you E-filed the tax return, or if the status was Pending. Your Social Security or individual taxpayer ID number (ITIN) Your filing status The exact refund amount on your return      
The birth certificate doesn't matter.  But you only need a written agreement from the other parent if the child lives with the other parent more than half the year and not with you.     For a chi... See more...
The birth certificate doesn't matter.  But you only need a written agreement from the other parent if the child lives with the other parent more than half the year and not with you.     For a child under age 19, the only parent with the automatic right to claim a child as a dependent is the parent where the child lives more than half the nights of the year.  If this is you, you can claim the child and do not need any forms or agreements involving the other parent.  If the child lives with the other parent more than half the year, then you can't claim the child unless you have a signed release from the custodial parent.  If the child is living with their actual parent, that is true regardless of the paperwork.   If the child lives with both parents (because you are unmarried and lived together for part or all of the year), then you don't need a signed agreement either.  One parent claims the child and answers "no" to the question about a custody agreement, because that question only is asking about legal agreements between parents who live apart.  The other parent leaves the child completely off their tax return, don't even mention the child.    If the child is not living with you, but the person they are living with is not their biological parent  or parent by marriage (stepparent) then things get complicated and we would need more information. 
It is now 2026 and I am working on 2025 return.  I made an excess contribution to roth IRA in 2024 but removed it before filing 2024 taxes (did not report gain on excess so will fill a 2024 amendment... See more...
It is now 2026 and I am working on 2025 return.  I made an excess contribution to roth IRA in 2024 but removed it before filing 2024 taxes (did not report gain on excess so will fill a 2024 amendment now that I have 1099-R).  Question is do I answer yes or no on 2025 return when it asks if I had an excess contribution in 2024 or prior years?  I feel like I should answer no since it was removed so therefore of no consequence but not sure it needs to be yes since I received a 2025 1099-R for the 2024 contribution.  Do I report the 2025 1099-R (for 2024 excess contribution or just ignore it for 2025 taxes and use for 2024 amendment?  Thanks for your help but have not found this specific question anywhere else.
Yes, you need to delete the mortgage interest and property tax entries you made in the Deductions and Credits section, then Your Home, then the Mortgage Interest and Property Taxes sections. You must... See more...
Yes, you need to delete the mortgage interest and property tax entries you made in the Deductions and Credits section, then Your Home, then the Mortgage Interest and Property Taxes sections. You must have entered the mortgage interest and property taxes in the rental section as well as in the area I just mentioned. Once you enter it in the rental section and choose the option there to allocate it to the personal section, you don't need to enter it again.
Did you have any luck getting a digital version of last years return to be able to import into TurboTax desktop 2025?  
The error checker says that I had indicated that this is an owner-occupied rental property, thus personal use days can't be more than zero. I don't remember telling turbotax this. How do I fix this?
The Import from Financial Partner process worked FLAWLESSLY for E*Trade, Fidelity, and Merrill  It then FAILED attempting to reach Robinhood.  Not once but several times.  This is NOT a browser iss... See more...
The Import from Financial Partner process worked FLAWLESSLY for E*Trade, Fidelity, and Merrill  It then FAILED attempting to reach Robinhood.  Not once but several times.  This is NOT a browser issue, it is NOT a pop-up issue, it is NOT that Lame Answer For Everything cookies-and--cache "solution".  Would you please forward this Case to SOMEONE - ANYONE! - willing to do some critical thinking and REAL Problem Determination Skills