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In the email you received, you will find the rejection code. Sign in to your TurboTax account and select the option “Fix my return.” There, you will see an explanation of the rejection along with a specific solution for your situation. Click on “Fix it now” and follow the instructions to update the information that caused the rejection.  You can see more detailed information in the link below: What does my rejected return code mean and how do I fix it? If it keeps getting rejected, your best option might be to file by mail.  

I filed my Taxes via Turbo Tax online on February 19th. Turbo Tax did not state their were forms that required to be updated to new laws/tax codes. My Oklahoma return was rejected 2 days later. When went back into Turbo Tax Online, i can click "Fix my return", and it gave me this message: "Description of error: The Oklahoma state return requires a product update before it can be electronically filed. What needs to be done: The Oklahoma tax return has not been e-filed due to a pending product update related to the State and Local Tax (Form 511-D - Oklahoma Itemized Deduction). This update is scheduled for release on February 26, 2026. On or after that date, please log in to ensure your product has been updated (online versions update automatically). Once updated, complete a final review and resubmit your return." However, it is now Mar 2nd, 2026, and i am still receiving this message. So it sounds like Oklahoma knows the itemization Form has updates, and Turbo Tax now knows. And they are allegedly working it, though their deadline has been missed. Curious if there is any update from the TurboTax Team on an ETA on this.

@cmthompson09  I am asking you based on your last post since TT experts have no clue.    I think you may be correct, the "freed up from prev years" what should show on line 2024 shows up on  2022; this is all the way at end of worksheets. So the totals are correct as is but the work sheet placement is not. I think in this case and if I am starting to make sense of this bug, its a safe bet to just respond with 0 when the systems prompts for passive operating loss? let me know based on how you figured it out if that is correct and a zero when prompted suffices.  

I believe that happened to me too. Parallel to TurboTax, I calculate my taxes in Excel. There are always discrepancies to begin with -- data entry and Excel errors as well as TT bugs -- but when they (finally) agree I feel confident that they are correct. A couple weeks ago both my Federal and Georgia returns matched but when I returned a few days ago to file my taxes, Georgia was way off. I assumed that I had goofed, had failed to check Georgia a couple weeks ago, but now I think that I did match then and that since then TT has been updated resulting in more tax for Georgia.

The TurboTax Free online edition is for very simple tax returns that do not require any other form or schedule other than the Form 1040.  If your tax data requires entry on any other form or schedule then you must upgrade to the Deluxe edition or higher.   If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Switch Products on the lower left side of the program screen while working on the 2025 online tax return. Click on Clear & Start Over   Go to this TurboTax website for the Free online edition - https://turbotax.intuit.com/personal-taxes/online/free-edition.jsp   Please Note - TurboTax Online: Important Details about Filing Form 1040 Returns with Limited Credits A Form 1040 return with limited credits is one that's filed using IRS Form 1040 only (with the exception of the specific covered situations described below). Roughly 37% of taxpayers are eligible. If you have a Form 1040 return and are claiming limited credits only, you can file for free yourself with TurboTax Free Edition or TurboTax Live Assisted Basic (if available), or you can file with TurboTax Full Service at the listed price. Situations covered (assuming no added tax complexity): W-2 income Interest or dividends (1099-INT/1099-DIV) that don’t require filing a Schedule B IRS standard deduction Earned Income Tax Credit (EITC) Child Tax Credit (CTC) Student loan interest deduction Situations not covered: Itemized deductions claimed on Schedule A Unemployment income reported on a 1099-G Business or 1099-NEC income Stock sales (including crypto investments) Rental property income Credits, deductions and income reported on other forms or schedules

Most states with an income tax will use a Federal income number from the 1040 as a starting point.  States will make their adjustments to that Federal number, then compute the amount of tax on that result.  The total income earned in that state will be divided by the total income for the year and that ratio will be multiplied by tax on the full amount of income.   Example:  Jim has a Federal AGI $100,000 last year, with $60,000 of that income earned in California.  Let's say he has no California adjustments, so the California AGI is also $100,000.  Jim gets a standard deduction of $10,000 from that income (not an actual CA standard deduction - just a simple number to simplify this example), making his California taxable income $90,000 ($100,000 AGI - $10,000 standard deduction).  Lets say the tax rate is 5%, which would make the tax on that amount $4,500 ($90,000*0.05).  Since Jim only earned 60% of his income in CA, the tax of $4,500 gets multiplied by 0.6 to get his California income tax of ($4,500*0.6)  = $2,700.

The IRS often uses ID.me to verify your identity while using a separate mailed letter to verify that the specific tax return being filed is actually yours. Since your IP PIN protects your account and ID.me verifies your person, these state and federal letters are likely the final "spot checks" needed to release your refund, so providing those copies to the state should finally allow your refund to be processed.

@Tbussa99  To enter, edit or delete a 6 digit IP PIN Click on Federal Taxes (Personal using Home and Business) Click on Other Tax Situations Scroll down to Other Return Info On Identity Protection PIN, click the start button