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@WonderberryJAM wrote: What if you don't qualify for EIC? There is nothing for me to update there. Help? There is no need to have that box checked.  Just continue with your tax return, complete and file the return.

  Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.   To call TurboTax customer support https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh

It is entered in the Miscellaneous Income section.   You'll receive Form 1099-LTC if you get money from long-term insurance or life insurance under an accelerated death benefits clause. Here's how to enter your 1099-LTC into TurboTax:   Sign into your return in TurboTax on TurboTax Online.   Go to the long-term care screen under Federal, Wages & Income - Miscellaneous Income.  That link will take you directly to the entry screen in TurboTax Online.   OR   If you are using TurboTax Desktop, go to Wages and Income or Personal Income and scroll down to the last section - Less Common Income, then scroll to the last section in that section - Miscellaneous Income and then select start or update next to Long Term Care account distributions.