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Hello CatinaT1,   Thank you for the quick response. I am specifically having trouble with the 'Learn More' and 'OK' buttons on this page; neither appears to be functioning https://ttd-fdp-ui-config-v2.app.intuit.com/cg-ttd-us-fdp/acquire109xDocuments?taxYear=2025&providerId=b4a3835c-45fb-416b-8650-9e9f00e6f47d&productName=TTMac&env=prd&redirectURL=turbotaxdesktop2025://oauth/source/fdp109x/

The Michigan (MI) Homestead Property Tax Credit is the only item I can think of that may be something to consider. MI Homestead Property Tax Credit If you believe this does not apply and you would like us to take a review please use the information below and we will help.   If you would like to send us a “diagnostic” file that has your “numbers” but not your personal information it would help.  If you would like to do this, here are the instructions:  (Don't forget to give us the state)   TurboTax Online: Open your return -Go to the menu panel on the left side of your return and select Tax Tools.  Then select Tools below Tax Tools. A window will pop up which says Tools Center.   On this screen, select Share my file with Agent. You will see a message explaining what the diagnostic copy is.  Click okay through this screen and then you will get a Token number. Reply to this thread with your Token number and your state. This will allow us to open a copy of your return without seeing any personal information. TurboTax Desktop: If you like, you can send a copy of your return that will be scrubbed to eliminate your personal data by using these steps: Click on Online in the top left menu of TurboTax Desktop for Windows Select 'Send Tax File to Agent'* > Follow the prompts to reach the token number. Enter your email used for TurboTax > Enter your code > Send Write down or send an image of your token number and state then place in this issue. We can then review your exact scenario for a solution. Please also tell us any states included in the return. This is necessary for us to view the return. *If using a MAC, go to the menu at the top of the screen, select Help, then, 'Send Tax File to Agent')   We will be able to see exactly what you are seeing and we can determine what exactly is going on in your return to provide you with a resolution.   @user17706935529 

The error on Schedule B, Part 2, is due to a code required on Form IT-225. The code is for various subtraction modifications provided by the entity of which you are a partner, shareholder, or beneficiary. It is needed to finish your NYS return (click here for the list).   If you cannot find which code pertains to your situation, you can send a diagnostic file and we can assist you further. A diagnostic file is a copy of your tax return that has all of your personal information removed. You can send one to us by following the directions below:   TurboTax Online:   Sign into your online account. Locate the Tax Tools on the left-hand side of the screen. A drop-down will appear. Select Tools On the pop-up screen, click on “Share my file with agent.” This will generate a message that a diagnostic file gets sanitized and transmitted to us. Please provide the Token Number that was generated in the response.   TurboTax Desktop/Download Versions:   Open your return. Click the Online tab in the black bar across the top of TurboTax and select “Send Tax File to Agent” * This will generate a message that a diagnostic copy will be created.  Click on OK and the tax file will be sanitized and transmitted to us. Please provide the Token Number  (including the dash) that was generated in the response.   *(If using a MAC, go to the menu at the top of the screen, select Help, then, “Send Tax File to Agent”)   Please tag me in the response, with your token, so I can look into this further. 

Ty for that answer to the other question. My dad lived in assisted living in the memory unit.  He could not perform several activities for himself like, transfers, showers, incontinence, going to the bathroom, and eating. He could not live on his own at this point. We had the following types of expenses: (1) normal room and board (2) facility Level 4 assistance from nurses and CNAs (3) third party care givers to help with eating, bathroom, turning TV on / off, getting up from chairs and not falling out of the bed at nights   Would all these expenses be deductible under Schedule A, medical expenses.

Thank you. To confirm, are you still able to Update those line items that show "Available Now" in the 2025 column if needed? And can you confirm that the data already entered appears in the appropriate areas of the returns?    

If there are not any state income taxes withheld in box 17, then leave boxes 15, 16 and 17 blank (empty) on the TurboTax form 1099-INT.   If the error persists then delete the 1099-INT and re-enter manually.

There are two 8889 forms on our return, 8889-T for me and 8889-S for my wife.  We were covered under a family plan from Jan-June, then me as a single from Jul-Dec, since my wife went on Medicare.  We each have our own HSA accounts, so that we can each make the additional catch-up contribution.   We do not have an MSA account.  Also, we are not residents of Ohio.

"....have to pay tax"  means that you owe money to the IRS or to the state.   If you owe money to the IRS the amount you owe is on line 37 of your Form 1040.   If you owe money to the state it will be shown on your state return, but we cannot tell you what line to look at since we cannot see your tax return and do not know what state you are in.   If you owe tax due, you have to pay it yourself by the filing deadline on April 15, 2026.      If you have federal tax due you can pay by mailing your payment with the 1040V voucher, (which has the address printed on it, having the payment taken out of a designated bank account, or you can pay directly on the IRS website.    https://www.irs.gov/payments   https://www.irs.gov/payments/pay-your-taxes-by-debit-or-credit-card    https://ttlc.intuit.com/community/tax-payments/help/how-can-i-pay-my-federal-taxes/00/26212     https://ttlc.intuit.com/community/tax-payments/help/how-do-i-pay-my-irs-tax-due-with-a-check-or-money-order/00/26403      To apply for a payment plan with the IRS   Apply Online for a Payment Plan     You must pay your state tax due using the state’s preferred method of receiving payment.  For most states that will be by making a payment to the state’s own tax website, or by mailing a check or money order.     https://ttlc.intuit.com/turbotax-support/en-us/help-article/state-taxes/contact-state-department-revenue/L9qVToi02_US_en_US?uid=m6e06um0   WHAT IF I CANNOT PAY MY TAX DUE? https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-payments/pay-taxes/L8aQBCpPO_US_en_US?uid=m9iryksw  

If you've already filed your return, you can't change your bank info.  If not, in the FILE section select 'Direct Deposit' and the next screen may display the same bank as last year, or blank entry boxes.  You can change or add your bank info on that screen.   @SISTER03 

1. Do not ignore them despite the zero. 2. Yes you will report them. Follow these steps: Open your return to federal income Scroll down to other income Locate Income from 1099-NEC - you may need to click an arrow or show less common income Start/enter type it in myself hobby enter information from the corrected 1099-NEC Return to other income and select 1099-K start/enter select Other enter the 1099-K information Since you have filed the identity theft report, the IRS will be watching when your return comes through. The IP PIN is terrific. You want to keep a file of your return, your identity theft, all forms and this question. You are acting in good faith to do the right thing. TurboTax does not keep your returns beyond 10 years. I suggest you keep your own copy of your tax return. I am sorry this happened to you.

It does not matter which W-2 you enter your information under as long as it matches the Employer's information on the current Form W-2 that you are inputting.   You can easily get back to the screen in TurboTax where your W-2 is entered if you need to make any changes as follows: Click on "Search" in the top right of your TurboTax screen. Type "W-2" in the search bar. Click on the link "Jump to W-2" Your screen will say "W-2 Summary"  Click on "edit" or "Review" next to the W-2 you want to change   Click here for How do I manually enter my W-2?  If you have additional information or questions regarding this, please return to Community and we would be glad to help.  

I am having the exact same issue.  This is after a recent update (which may be the issue).  I tried the trashcan, but it doesn't work.  Nor can I locate the form it says to locate to delete it.  TT - you need to fix this glitch.