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4 weeks ago
On Windows 11 computer, signed in but activate box is shaded and won't click
Topics:
4 weeks ago
For TurboTax Online, you can activate your code to your account on this link.
4 weeks ago
1 Cheer
If I understand correctly, you want to insure that there are two separate files for both taxpayers on your computer.
When you start up your TurboTax program, there is a window labeled "Continue...
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If I understand correctly, you want to insure that there are two separate files for both taxpayers on your computer.
When you start up your TurboTax program, there is a window labeled "Continue Your 2025 Tax Returns"
There should be two options there, one for each taxpayer.
Each return is new and separate.
You can file each of them individually, and it will not change the other,
4 weeks ago
2 Cheers
@user17683336554 wrote: I talked to the Support Desk folks and they told me it should be available 'mid February.' I sincerely hope what you were told is accurate. Another Support rep told a...
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@user17683336554 wrote: I talked to the Support Desk folks and they told me it should be available 'mid February.' I sincerely hope what you were told is accurate. Another Support rep told another TurboTax user to go ahead and enter the data on the 1099 manually, which is sorta NOT acceptable if you have a myriad of trades,
4 weeks ago
Your contributions to the TSP are on the W-2 that you received from your employer. They are shown in box 12 with a code of D for traditional TSP contributions. Or a code of AA for contributions to ...
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Your contributions to the TSP are on the W-2 that you received from your employer. They are shown in box 12 with a code of D for traditional TSP contributions. Or a code of AA for contributions to a Roth TSP.
Those amounts are not entered anywhere else on a tax return. Delete what you have entered elsewhere on the return.
4 weeks ago
Error code 606 means you are entering an invalid license code. Did you purchase Desktop Software or Online Software? There is a difference between a License Code (for Desktop) and an Activation Code ...
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Error code 606 means you are entering an invalid license code. Did you purchase Desktop Software or Online Software? There is a difference between a License Code (for Desktop) and an Activation Code (for Online). You are trying to enter a Code for TurboTax Online in a Desktop software (or vice-versa).
Look on your box from Staples and it will distinguish between TurboTax Online and TurboTax Desktop. They are not the same software, and codes from one cannot be used in the other.
If your box is for TurboTax Online, you can activate your code to your account on this link.
If your box is for TurboTax Desktop, you can download/install your software from this link.
4 weeks ago
Error code 606 means you are entering an invalid license code. Did you purchase Desktop Software or Online Software? There is a difference between a License Code (for Desktop) and an Activation Code ...
See more...
Error code 606 means you are entering an invalid license code. Did you purchase Desktop Software or Online Software? There is a difference between a License Code (for Desktop) and an Activation Code (for Online). You are trying to enter a Code for TurboTax Online in a Desktop software (or vice-versa).
Look on your box from Staples and it will distinguish between TurboTax Online and TurboTax Desktop. They are not the same software, and codes from one cannot be used in the other.
If your box is for TurboTax Online, you can activate your code to your account on this link.
If your box is for TurboTax Desktop, you can download/install your software from this link.
4 weeks ago
Importing forms is convenient but sometimes results in more work. TurboTax cannot control what information is imported, so if the source populates fields with zeroes when none are required, you will ...
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Importing forms is convenient but sometimes results in more work. TurboTax cannot control what information is imported, so if the source populates fields with zeroes when none are required, you will see "Needs Review" to prompt you to confirm the information is correct. You always have the option to skip the import (or delete what has been imported) and enter all information manually.
4 weeks ago
my son received the 1098-T and when it asked if he used it to pay room and board I marked yes, because he used it towards that also. I put in the amount and it raised his refund several hundred dolla...
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my son received the 1098-T and when it asked if he used it to pay room and board I marked yes, because he used it towards that also. I put in the amount and it raised his refund several hundred dollars but yet it says on the side it is not an eligible education expense. Why did it raise the refund amount then?
Topics:
4 weeks ago
@baldietax wrote: Intuit spent 100mil on a deal with OpenAI perhaps they could point AI at this forum. There are probably 10 issues making 90% of the posts here and Intuit could just put up a simp...
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@baldietax wrote: Intuit spent 100mil on a deal with OpenAI perhaps they could point AI at this forum. There are probably 10 issues making 90% of the posts here and Intuit could just put up a simple FAQ page to help people or provide simple status updates on issues like this. Amen to this paragraph, @baldietax!
4 weeks ago
This article will help you download any data you had in ItsDeductible (if used previously or during the year before it was shut down in October).
There will be a new tool that will help calcula...
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This article will help you download any data you had in ItsDeductible (if used previously or during the year before it was shut down in October).
There will be a new tool that will help calculate the Fair Market Value (FMV) of the donated items. However, no information on when it is going to be available yet.
4 weeks ago
Does the IRS form 1095-A require you to file IRS form 8962 Premium Tax Credit? This form requires TurboTax Online Deluxe or Premium. See the comparison of TurboTax versions at at the bottom of the ...
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Does the IRS form 1095-A require you to file IRS form 8962 Premium Tax Credit? This form requires TurboTax Online Deluxe or Premium. See the comparison of TurboTax versions at at the bottom of the screen here.
However, In TurboTax Online, you may be able to Switch Products or Clear and Start Over.
Switch Products or Clear and Start Over may be found in the lower left hand corner of the screen if it is available to you.
See also this TurboTax Help.
As long as you:
have not submitted payment,
deducted the TurboTax fee from your refund, or
registered your product,
you may erase your return and start from scratch in TurboTax Online. If you have done any of these things, you will need to manually edit your return.
The Free product may be found here.
4 weeks ago
This is how I finally settled this using TurboTax deluxe desktop edition. I followed MinhT1’s instructions and then as a final step, I entered the check amount into ‘Other Reportable Income.’ I labe...
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This is how I finally settled this using TurboTax deluxe desktop edition. I followed MinhT1’s instructions and then as a final step, I entered the check amount into ‘Other Reportable Income.’ I labeled it as a New York inflation refund check. Then I followed MonikaK1’s to ‘Other Reportable Income.’ I then went to the ‘Enter Any Other Subtractions’ page. Near the bottom, I put the subtraction amount into the ‘Taxable refunds (not included in line 4 of IT-201/IT-203)’ box.
4 weeks ago
2 Cheers
@jgh030512 wrote: This is an unacceptable response from Intuit and defeats the purpose of buying software... Totally unacceptable! Everyone involved in development and management should be ...
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@jgh030512 wrote: This is an unacceptable response from Intuit and defeats the purpose of buying software... Totally unacceptable! Everyone involved in development and management should be addressing this issue with Merrill and any other firms missing from the import dropdown list. This is NOT some minor issue.
4 weeks ago
2 Cheers
@CMD6T The Form 1099-R section was finalized and available using the online editions on 01/21/2026
The Form 1099-R section was finalized and available using the desktop editions on 01/22/2026
...
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@CMD6T The Form 1099-R section was finalized and available using the online editions on 01/21/2026
The Form 1099-R section was finalized and available using the desktop editions on 01/22/2026
If you are using the online editions, clear cache and cookies on your web browser or change your web browser to either Google Chrome or Microsoft Edge.
If you are using the desktop editions, update your software to the latest release. Click on Online at the top of the desktop program then click on Check for Updates.
4 weeks ago
Topics:
4 weeks ago
You might need to uninstall and reinstall or you can try doing a manual update.
Try clearing your Cache and Cookies and then try this link instructions.
4 weeks ago
Have you tried to resubmit? Many states returns are processed by going through the Federal first. If your Federal has already been accepted, your Federal is not being filed again (and can't be). Try ...
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Have you tried to resubmit? Many states returns are processed by going through the Federal first. If your Federal has already been accepted, your Federal is not being filed again (and can't be). Try refiling and you shouldn't have issues.