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If you have not yet transmitted your Federal income tax return, you may return to the W-2 to correct the state taxes withheld information.   In TurboTax Online, follow these steps to correct your IRS form W-2.   Down the left side of the screen, click on Federal. Down the left side of the screen, click on Wages & Income. Click the down arrow to the right of Wages & Salaries. Click to the right of Wages and Salaries (W-2). At the screen W-2 Summary, click Edit to the right of the W-2. Continue through the screens and correct the entries.  See also this TurboTax Help.  

See this TurboTax support FAQ for how to view all of your TurboTax accounts - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx   To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/ Scroll down to the bottom of the screen and on the section Your tax returns & documents.  Click on the Year and Click on Download/print return (PDF)   If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.   Go to this IRS website for free transcripts of a federal tax return - https://www.irs.gov/individuals/get-transcript   For a fee of $30 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf

Do you want to start over---because downgrading to Free Edition means starting over.   HOW CAN I DOWNGRADE TO A LOWER VERSION https://ttlc.intuit.com/turbotax-support/en-us/help-article/change-service-level/downgrade-lower-priced-version-turbotax-online/L2IDaMvkt_US_en_US?uid=m6ilzady     WHY DO I HAVE TO PAY?  I WANT THE FREE EDITION   The information that you can enter in Free Edition is pretty limited now.  Thanks to the tax laws that began for 2018 returns, there are no more simple Form 1040EZ or 1040A's.  Everything goes on a Form 1040 that has three extra "schedules" with it, and if you need any of those schedules, you are not able to use the Free Edition.  Using the standard deduction instead of itemizing does NOT mean you will not need any of those schedules.   If you started in the Free Edition and entered any data that required any extra forms or schedules, you have to upgrade to a paid version and if you are watching the screens carefully you are alerted to the upgrade.       TurboTax Online: Important Details about Filing Simple Form 1040 Returns If you have a simple Form 1040 return only (no forms or schedules except as needed to claim the Earned Income Tax Credit, Child Tax Credit or student loan interest), you can file for free yourself with TurboTax Free Edition, or you can file with TurboTax Live Assisted Basic at the listed price. Roughly 37% of taxpayers are eligible. Examples of situations included in a simple Form 1040 return (assuming no added tax complexity): W-2 income Interest, dividends or original issue discounts (1099-INT/1099-DIV/1099-OID) that don’t require filing a Schedule B IRS standard deduction Earned Income Tax Credit (EITC) Child Tax Credit (CTC) Student loan interest deduction Taxable qualified retirement plan distributions   Examples of situations not included in a simple Form 1040 return: Itemized deductions claimed on Schedule A, like charitable contributions, medical expenses, mortgage interest and state and local tax deductions Unemployment income reported on a 1099-G Business or 1099-NEC income (often reported by those who are self-employed, gig workers or freelancers) Stock sales (including crypto investments) Income from rental property or property sales Credits, deductions and income reported on other forms or schedules        How can I see my TurboTax  fees?  https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/review-fees-turbotax-online/L1XnIzgzg_US_en_US?uid=m682vq7k   If your TurboTax fees are higher than expected, you can reduce them by removing add-ons     (BEFORE you e-file) :   Remove Premium Services Remove MAX Defend & Restore Remove a state Remove PLUS Help & Support Remove Pay With Your Refund     Or—-Use this IRS site for other ways to file for free.  There are 8  free software versions available from the IRS Free File site   https://apps.irs.gov/app/freeFile/    

TurboTax offers filing an amended return, which is the only way to make a change to a return that has already been filed.     Filing the amended return will supersede any returns previously filed and they can be filed up to three years after the due date of the original tax return.   To learn more, see the following TurboTax help article:    What Are Tax Amendments?   @amathenycpa 

Unless the 2020 amended tax return has tax owed to be paid, there is no reason to amend the 2020 return. TurboTax does not support tax year 2020.  A refund from a 2020 amended return will not be paid since it is beyond the 3 year limit from the due date of the tax return.

Q. My wife is asking me to call Intuit about this. Would that help at this point? A.  Probably not. They might be able to walk you thru manually entering the info on the student worksheet. but some users have reported problems with that technique.    The 1099-Q is  only an informational document. The numbers on it are not required to be entered onto your (or your student's) tax return. The interview is complicated and it's easy to make mistakes. Avoid it if you can and you probably can.  You can just not report the 1099-Q, at all, if your student-beneficiary has sufficient educational expenses, including room & board (even if he lives at home) to cover the distribution. When the box 1 amount on form 1099-Q is fully covered by expenses, TurboTax will enter nothing about the 1099-Q on the actual tax forms. But, it will prepare a 1099-Q worksheet for your records (you don’t need it). You would still have to do the math to see if there were enough expenses left over for you to claim the tuition credit. You also cannot count expenses that were paid by tax free scholarships. References: On form 1099-Q, instructions to the recipient reads: "Nontaxable distributions from CESAs and QTPs are not required to be reported on your income tax return. You must determine the taxability of any distribution."  IRS Pub 970 states: “Generally, distributions are tax free if they aren't more than the beneficiary's AQEE for the year. Don't report tax-free distributions (including qualifying rollovers) on your tax return”. "IRS Publication 970, Tax Benefits for Education states: If the entire 1099-Q went to qualified expenses, room and board, tuition, etc; then, you do not need to enter the form." 

Estas son algunas recomendaciones del artículo de ayuda de TurboTax para encontrar tu AGI del 2024:    Si no tienes una copia de la declaración del año pasado, obtén tu AGI de una transcripción del IRS.  No "calcules" tu AGI del Formulario W-2 o 1099. Si realizaste una enmienda el año pasado, no uses el AGI de esa declaración enmendada. Usa siempre el que aparece en la primera declaración que presentaste, incluso si ese AGI era técnicamente incorrecto (por ejemplo, si olvidaste un Formulario W-2). Si imprimiste tu declaración del 2024 y la enviaste por correo postal , y no se procesó antes del 10 de diciembre de 2025, ingresa “0” para tu 2024 AGI. Si presentaste una declaración el año pasado, pero alguien te reclamó como dependiente, ingresa el AGI que se muestra en tu declaración del año pasado (no la de él o ella). Si presentaste la declaración de forma conjunta el año pasado pero este año lo haces por separado, ingresa el AGI de la declaración del año pasado. Lo mismo aplica a contribuyentes que enviudaron o se divorciaron recientemente y presentaron la declaración de forma conjunta el año pasado. Si presentas la declaración de forma conjunta este año, pero el año pasado lo hiciste como casado/a que presenta la declaración por separado, ingresa el AGI individual de cada cónyuge del año pasado. Esto también aplica a parejas recién casadas. Si realizas la presentación por primera vez y tienes más de 16 años, ingresa "0" como tu AGI. ¿Cómo encuentro mi AGI del año anterior?   Ya que tengas el número correcto regresa a tu declaración y sigue los pasos a continuación para cambiar el numero en tu declaración:   Abre tu declaración En el menú de la izquierda, selecciona Presentar Selecciona Comenzar junto a Paso 3 (si es necesario, vuelve a visitar los Pasos 1 y/o 2 para activar el Paso 3) Selecciona Quiero hacer la presentación electrónica Continúa hasta que veas dónde ingresar el AGI del año anterior