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If those premium payments were not reimbursed they can be entered as an itemized medical deduction.   Health care insurance premiums, including dental and vision insurance premiums, and other medical expenses that you paid with out of pocket funds and were not reimbursed are an eligible medical expense that you can deduct using Schedule A for itemized deductions. However, only your total medical expenses that are greater than 7.5% of your Adjusted Gross Income (AGI) can be deducted. Your total itemized deductions reported on Form 1040 Schedule A must be greater than the standard deduction for your filing status to have any tax benefit. Standard deductions for 2025 Single - $15.750 add $2,000 if age 65 or older Married Filing Separately - $15,750 add $1,600 if age 65 or older Married Filing Jointly - $31,500 add $1,600 for each spouse age 65 or older Head of Household - $23,625 add $2,000 if age 65 or older To enter your medical expenses - Click on Federal Taxes (Personal using Home and Business) Click on Deductions and Credits Click on I'll choose what I work on (if shown) Scroll down to Medical On Medical Expenses, click the start or update button

I'm not clear what you are saying happened, but I'm wonder if a refund was offset. The IRS and State Governments have the ability to offset a refund to pay for certain past due debts.  You generally will receive a letter stating what the offset was for.    The IRS provides a toll-free number, (800) 304-3107, to call for information about tax offsets.

@wrandyr   This can be due to issue with your internet provider, site overload, unfinalized forms, errors in forms, security software, cache issues: To check for unfinalized forms in TurboTax, click the REVIEW tab in the left-hand menu to see which forms are pending or unavailable. If a form is not finalized, you must wait for the update to e-file. Note many forms are not finalized till late by the IRS or the states, then TT tech must finalize them.  There are also Forms that TT does not support (do you have any forms not supported by TT, see https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-forms/irs-forms-included-turbotax/L5KYwBrRH_US_en_US) Try running Turbotax as Administrator if using desktop CHECK INTERNET/BROWSER: Clear cache/cookies, or try a different browser. All TT files must be on your C: drive, not on thumb drives.  Check Form Errors: Go to Forms Mode in TurboTax Desktop and check for red exclamation points, which indicate incomplete information. RUN SMARTCHECK Disable Security Software: Temporarily turn off antivirus software (e.g., Norton) and VPNs, then try updating/filing again. Even if TurboTax says it is up to date, disabling security software and relaunching can sometimes trigger a necessary, overlooked update.  If you know how to just allow a program through your antivirus, you can look at programs recently blocked and just allow them through, often an issue with security software. Manual Update: Within TurboTax, go to the "Online" menu and select "Check for Updates". This should be done after you disable the antivirus, as the antivirus may be blocking the updates erroneously. Reinstall: If the above fails, uninstall TurboTax and reinstall it using your download from the official TurboTax account. If all else fails, print and file by mail.  You may be able to e-file fed, unselect state. IF you have a California/Trust Returns (541/1041), This error frequently impacts business/trust returns. If a manual update does not work, it may require waiting for a new patch to be released by TurboTax.  You can e-file your federal, print and mail the CA return.  Note it is because CA is late in finalizing forms which then need to be updated by TT tech. 

If you only saved the data file and did not save the PDF, the only way to view your file is to install a copy of Turbotax 2021 on your computer.  Depending on where you purchased it, you might be able to download another copy of the installer (from your turbotax account, or amazon, or whatever).   There are also companies that keep old computers with old copies of tax programs that will take your data file and give you a PDF for a fee.  I can't recommend any specific program but you should be able to find one by searching. 

Yes, you can switch to a tax expert at any point during your preparation process.   TurboTax offers two ways to get professional help depending on how much control you want to maintain over the return.   TurboTax Live Expert Assist If you want to keep doing your own taxes but have an expert review your work or answer specific questions, you can upgrade to Expert Assist. You get unlimited on-demand help from experts via live video and a Final Review of your return before you file.   How to switch:  Click the Live Help or Expert Help button in the top menu of your TurboTax screen.  You will be prompted to upgrade, and you will keep all the data you have already entered.   TurboTax Live Full Service  If you decide you don't want to finish the return yourself, you can switch to Full Service and have an expert do everything for you.  You get a dedicated tax expert who does your taxes from start to finish. You upload your documents, and they handle the data entry and filing.   How to switch:  Select Upgrade from the side menu.  Choose the "Real Experts Help or do it for you" tab.  Select Full Service.

If you received a notification that your tax return wasn't "approved" it means that the IRS is still processing​ it. It doesn't mean that it's been completely processed yet.   If the return is "Accepted" but not “Approved,” can take 45–180 days for the IRS to finish reviewing it.    If, after that time has passed, your return is rejected, you will see a specific code explaining why. You must correct it and resubmit​ it.   For further information, you may contact directly to the IRS: Let us help you  

See this for how to delete a state tax return when using the online editions - https://ttlc.intuit.com/turbotax-support/en-us/help-article/state-taxes/delete-state-return-turbotax-online/L8v9awRbh_US_en_US

To apply the refund from your 2025 North Carolina tax return to your 2026 NC estimated tax payments in TurboTax, follow these steps:   1. In the NC state tax organizer, go to Other Forms>Make Estimated Payments for Next Year   2. Keep clicking Continue until you get to screen that says Apply Overpayment? and select option to file all or a part of overpayment to 2026 estimated tax payments.

First, check to see if you signed up for the TurboTax Refund Advance. You can look in a few specific places in your account or your email.    Check Your TurboTax Order Details On the Tax Home page, scroll down to the section for "Your tax returns & documents." Select View Order Details. Look for "Refund Advance" or "Credit Karma Money" listed under your payment and refund methods. If it’s not there, you likely selected a standard direct deposit or a different refund option.   Look for Confirmation Emails If you applied, you should have received automated emails from TurboTax and its partners. From TurboTax: Search for an email confirming your "Refund Selection." From Credit Karma: If you were approved, Credit Karma sends an email when the funds are deposited into your Credit Karma Money Spend account. From WebBank: If your application was denied, you will receive an email from WebBank (the lender) explaining the reason for the decline.   Check Your Credit Karma Money Account Because the Refund Advance is deposited into a Credit Karma Money™ Spend account, checking that account is the fastest way to see if the loan was processed. Log in to your Credit Karma account. Navigate to the Money tab. If you see a pending or completed deposit for a portion of your refund (typically between $250 and $4,000) shortly after the IRS accepted your return, that is your Refund Advance.   Review Your Tax Return Summary You can also find clues on your actual tax forms: Open your 2025 return in TurboTax Go to the Tax Tools menu on the left Select Print Center View your Federal Information Worksheet Look at the "Direct Deposit" section If you signed up for the advance, the bank account listed will be the MVB Bank account associated with Credit Karma, rather than your personal bank account.