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October 10, 2025
7:34 AM
Software for 2025 is not yet available. Are you asking about the credit card you use for your Advantage plan?
https://ttlc.intuit.com/questions/1900547-how-do-i-update-or-confirm-the-inf...
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Software for 2025 is not yet available. Are you asking about the credit card you use for your Advantage plan?
https://ttlc.intuit.com/questions/1900547-how-do-i-update-or-confirm-the-info-in-my-turbotax-advantage-account
October 10, 2025
7:32 AM
TurboTax no longer supports or provides updates for 2018. Updates are only available for tax years 2021, 2022, 2023 and 2024. Very soon there will be no updates or support for 2021---after the Oc...
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TurboTax no longer supports or provides updates for 2018. Updates are only available for tax years 2021, 2022, 2023 and 2024. Very soon there will be no updates or support for 2021---after the October 15 filing deadline.
October 10, 2025
7:30 AM
You can just simply ignore the emails the same way you ignore other spam messages.
Or...
Unsubscribe from TT emails
https://data-privacy.app.intuit.com/preferences
October 10, 2025
7:27 AM
You must have looked at an out of date FAQ. The current customer support hours are 5 a.m. to 5 p.m. Monday - Friday Pacific time.
October 10, 2025
7:27 AM
@Phdbw For 2025 we file next April 2026? Sorry no, you will need to upgrade or use a Windows 11 computer. 2025 Turbo Tax Desktop Download System Requirements. Windows 11 or later or Mac OS S...
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@Phdbw For 2025 we file next April 2026? Sorry no, you will need to upgrade or use a Windows 11 computer. 2025 Turbo Tax Desktop Download System Requirements. Windows 11 or later or Mac OS Sonoma 14 or later (newer). Click on the 2025 tab at the top. https://turbotax.intuit.com/personal-taxes/cd-download/tta-system-requirements
October 10, 2025
7:25 AM
PA does not tax retirement income.
October 10, 2025
7:24 AM
TurboTax never knows how, when or even if you paid your tax due. It sounds like you received an email from marketing, which you can ignore.
Why does my TT account say I still owe tax due?...
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TurboTax never knows how, when or even if you paid your tax due. It sounds like you received an email from marketing, which you can ignore.
Why does my TT account say I still owe tax due?
TT does not update after your return has been accepted. Your account will always show the result of the return you prepared using the software. TurboTax never knows if you received your refund —or how, when or even if you paid tax due. Your proof that you paid your tax will be your own bank/credit card records.
You can also check your own IRS account:
https://www.irs.gov/payments/your-online-account
October 10, 2025
7:23 AM
balance sheet out of balance
October 10, 2025
7:22 AM
Stop. You cannot use the current online software for a 2023 return. Online is only for 2024 tax returns.
You cannot change the tax year. The current online program is for 2024 only. ...
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Stop. You cannot use the current online software for a 2023 return. Online is only for 2024 tax returns.
You cannot change the tax year. The current online program is for 2024 only. Only a 2024 return can be prepared online and only a 2024 return can be e-filed.
Online preparation and e-filing for 2021, 2022, and 2023 is permanently closed.
Note: The desktop software you need to prepare the prior year return must be installed/downloaded to a full PC or Mac. It cannot be used on a mobile device.
To file a return for a prior tax year
If you need to prepare a return for 2021, 2022, or 2023 you can purchase and download desktop software to do it, then print, sign, and mail the return(s)
https://turbotax.intuit.com/personal-taxes/past-years-products/
You may also want to explore purchasing the software from various retailers such as Amazon, Costco, Best Buy, Walmart, Sam’s, etc.
Remember to prepare your state return as well—if you live in a state that has a state income tax.
https://ttlc.intuit.com/turbotax-support/en-us/help-article/state-taxes/contact-state-department-revenue/L9qVToi02_US_en_US?uid=m6e06um0
When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as certified mail so you will know the IRS/state received the return.
Federal and state returns must be in separate envelopes and they are mailed to different addresses. Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.
October 10, 2025
7:20 AM
Every income screen on a joint return will have a spot for each spouse's income, so when you enter your spouse's SSA1099 make sure you look for her name.
Go to Federal> Wages & Income>>Retirem...
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Every income screen on a joint return will have a spot for each spouse's income, so when you enter your spouse's SSA1099 make sure you look for her name.
Go to Federal> Wages & Income>>Retirement Plans and Social Security (SSA1099 and 1099RRB) to enter your SSA1099.
October 10, 2025
7:11 AM
How do I make an entry into Schedule 3, line 13z of my TT Desktop Premier 2024
October 10, 2025
7:05 AM
U.S. citizens and resident aliens living abroad.
If you are living abroad, your care provider may not have, and may not be required to get, a U.S. taxpayer identification number (for example, an SS...
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U.S. citizens and resident aliens living abroad.
If you are living abroad, your care provider may not have, and may not be required to get, a U.S. taxpayer identification number (for example, an SSN or EIN). If so, enter “LAFCP” (Living Abroad Foreign Care Provider) in the space for the care provider's taxpayer identification number.
(There might be a checkbox to indicate your provider is an LAFCP, I have not tested this.)
If turbotax does not accept "LAFCP" or does not allow e-filing, you will have to use a fake SSN to get past the interview, then print your return, use some white-out or cover up the fake SSN and write in "LAFCP" and then file your return by mail.
(I don't know if you can e-file with LAFCP, and if you can't, I don't know if that is a Turbotax problem or an IRS rule. It's nothing you can fix, so print and mail your return.)
October 10, 2025
7:02 AM
There is no additional fee to e-file a federal return, beyond the fees to use Turbotax itself. There is an additional fee to e-file state tax returns if you are using the desktop program installed o...
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There is no additional fee to e-file a federal return, beyond the fees to use Turbotax itself. There is an additional fee to e-file state tax returns if you are using the desktop program installed on your own computer. If you paid the fee and the state is blocking you from e-filing and you can't fix the problem, contact customer support for a refund of the fee.
https://ttlc.intuit.com/turbotax-support/en-us/contact
October 10, 2025
6:57 AM
October 10, 2025
6:56 AM
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October 10, 2025
6:43 AM
1 Cheer
As expected, IRS accepted the return this time. Thanks again, @mesquitebean Was a huge help! And thanks for forwarding it up the chain of command so others may be spared. lol
October 10, 2025
6:02 AM
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October 10, 2025
5:59 AM
October 10, 2025
5:46 AM
TurboTax saying I still owe money after paying in full.
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