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You have added on to an old post.  What are you trying to do?  Sorry no one can call you.   How to contact Turbo Tax https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

You need to call me first thing in the morning cause I can’t get this to work. I’m getting frustrated if I can’t and you can see it and I can’t why can’t you load the thing for me like I’m telling you before you don’t do this, I will be contacting my lawyer to file a class action suit against you

If H&R Block said they filed your tax returns, you have to go back to H&R Block for help. TurboTax cannot help you with a problem with H&R Block. You said "l can't find it." It's not clear what you can't find. If you need copies of tax returns that H&R Block filed for you, you should be able to get them from H&R Block. TurboTax cannot get copies of tax returns that you filed with another company. If you have further questions, please use proper capitalization and punctuation. It's hard to understand your question when we can't tell where the sentences begin and end.  

What kind of income?   Did you import the W2 or 1099 form?   You needed to double check everything before you file, especially if you imported any items.   Yes it can import wrong.   They only guarantee the calculations are right based on your entries.    https://ttlc.intuit.com/community/charges-and-fees/help/what-is-the-turbotax-100-accurate-calculation-guarantee/00/26355

Well error 190 is for the state program.     See error 190 https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-190-when-opening-file-in-turbotax-desktop/00/26443 So it must think you have a state in your file. You need to figure out which state you need so you can download it into a new return.   Are you on Windows?   Run Windows updates too.  

It's been over two months since I mailed the IRS a form 56 for each parent. I haven't heard back from the IRS.   Today, in what seems to be a miracle, a very-helpful IRS agent did the following during a call:   - Accepted the two forms 56 via FAX and added me to Mom's and Dad's accounts    - Accepted a form 8822 (change of address) via FAX and updated their accounts   So, now I should receive notices for them in the US mail, and I should be able to create online accounts for them.    I FAXed the forms using an online (paid) service, PamFax. It takes several minutes, but the agent said they arrived faster than usual - she was expecting to have to wait longer. I sent both forms 56 in a single four-page PDF. Oddly, all the fields in the first page of second form 56 arrived blank. I re-sent both pages of that one. The call took 41 minutes. I'm not complaining - the agent was very friendly, patient and helpful. She didn't know whether they could accept the 8822, and had to put me on a brief hold while she got an answer. (And the hold really was brief - a minute or two!)   I spoke to three other agents today. Agent #1 insisted that form 56 is only for deceased people and that I had to use form 2848 (POA), and they don't accept faxes. This is incorrect. I asked to speak with a supervisor; he said they're not going to say anything different. I decided to just try again.   About 90 minutes later, I tried again. With agent #2, I ran out of time before I was able to send a FAX (I had to get to an appointment), but at least I learned it was possible to submit form 56 by FAX. Note that this must be done while you're on the phone with an agent, and they process it during the call.   In the afternoon, agent #3 first said form 2848 is required, then changed and said I can use form 56, but she insisted it cannot be submitted by FAX.   Agent #4 got it all done. When I described my experiences with agents 2 and 3, she said calls can get routed to people in different departments with different capabilities (i.e., some might not have FAX machines).   In between, I called 5 other times and got the outgoing message saying they're too busy, try again later.   Total time talking to agents was 83 minutes.    I'll report back after trying to create an online account.    I hope this helps!      

Unfortunately that didn't help.  I have not state forms as I'm in a state that does not require it.  And yes, it is Error 190.  when I go to downloads, it says its up to date and the update history shows all installed.  I can't open my return until this is fixed.  Any other ideas?  Thanks for replying

Do you mean for a 2025 return?  Like to prepare 2025 estimated payments?     2 Turbo Tax articles on how the BBB changes will affect you https://turbotax.intuit.com/tax-tips/general/taxes-2021-7-upcoming-tax-law-changes/L3xFucBvV https://turbotax.intuit.com/tax-reform  

Are you asking about a Federal refund you are expecting?  If so, here's how to start investigating to check some things before phoning the IRS.   First, you need to be sure the return was successfully filed. It depends on how you chose to file the return.   If you filed a paper return by mail, TurboTax does not mail it for you.  If you chose that method, you would have had to print it, sign it, date it, and mail it yourself.  It takes at least 4 weeks for a mailed return to show up in the IRS WMR tool.     If you efiled, double-check to be sure the return was efiled successfully and accepted.  If you used Online TurboTax, you can sign into your Online Account and check the efile status at the Tax Home.   What word is used there for the status:  accepted, rejected, printed, started, ready to mail, or something else? If that showed it was accepted, (or if you mailed a paper return), you can use the "Where's My Refund" tool at the IRS website below to monitor the status of your Federal refund.   Is there any message there? https://www.irs.gov/wheres-my-refund   Here are some tips when using that IRS tool:   Be sure you enter the correct tax year, SSN, and filing status. Be sure you are using only the Federal refund amount.   Do not include any state refund or any total refund or net refund (Fed and State) that TurboTax may have provided on a summary screen.   Look at your actual Federal return to get the Federal refund amount to use in the tool, i.e., your Form 1040, Line 35a.