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April 7, 2025
2:47 PM
If you are having a problem opening the state return:
Try clearing your cache and cookies. A full or corrupted cache can cause problems in TurboTax. Sometimes you need to clear your cache to r...
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If you are having a problem opening the state return:
Try clearing your cache and cookies. A full or corrupted cache can cause problems in TurboTax. Sometimes you need to clear your cache to remove these temporary files. Here are the official instructions for the most popular browsers:
Google Chrome
Mozilla Firefox
Microsoft Edge
Make sure you have run all updates to your TurboTax program.
If you're on a PC, open TurboTax and select Check for Updates from the Online menu near the top. On a Mac, simply quit and reopen TurboTax. If there are any updates, you'll be prompted to download them.
Tips:
It's best to use a wired, high-speed connection when updating, both to save time and minimize data corruption.
If your connection drops in the middle of the update, try again; it should pick up where it left off.
If you're having trouble updating on your PC, try a manual update.
If you are stuck in a loop with your state return, try the following fix:
To resolve, close TurboTax and then:
Download the TTStateCleanup.zip file and save it to your desktop or other easy-to-find location.
Double-click to open the zip folder.
Extract the contents of the folder to your desktop and open the extracted folder.
Right-click the downloaded file (TTCleanStates.exe) and select Run as Administrator.
Select your version (Personal or Business).
Select your state from the dropdown menu and choose Remove (if you're having problems with multiple states, choose Remove all States).
Once the tool finishes removing the state return(s), close it and reopen TurboTax.
Follow the prompts to update TurboTax at the prompt. It should start downloading your state.
If it doesn't, click the State Taxes tab and download it from there.
If this fix fails:
Uninstall TurboTax.
Double-click the CD or download file to start the reinstallation process.
Select Next on the welcome screen.
Select I Agree on the License Agreement.
On the next screen, where you see the install location, select Browse and change it to the location where TurboTax was originally installed (normally, it's something like C:Program Files (x86)TurboTaxDeluxe 20XX).
Select Install after changing the location.
Open TurboTax after installation and proceed to your state taxes.
If the preceding steps don't resolve this issue, restart your computer in Selective Startup and run the tool again.
April 7, 2025
2:45 PM
[Edited 04/09/25 | 7:23 pm PST]
@Peter1899
April 7, 2025
2:45 PM
Did you enter the 2023 liability in TurboTax or make sure the amount entered was correct?
If you're using the TurboTax Desktop program you can review Form 2210 to see how the amount is calculat...
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Did you enter the 2023 liability in TurboTax or make sure the amount entered was correct?
If you're using the TurboTax Desktop program you can review Form 2210 to see how the amount is calculating.
If you'd like, we can look at your return and see exactly what you see to help come to a resolution. The return will be scrubbed and won't include any of your personal details.
If you're using TurboTax Online:
Once you're logged in to your account and have your amended return open,
- on the left hand panel, click on Tax Tools and then choose Tools
- on the pop up window, select Share my file with Agent
- you'll see a message saying you'll give us a copy of your tax return. Your personal information will be changed so we can't see any private information.
- click okay and you'll get another message with a token
If you're using TurboTax Desktop:
Click on Online in the top menu of TurboTax Desktop for Windows
Select 'Send Tax File to Agent'
Write down or send an image of your token number and state then place in this issue.
We can then review your exact scenario for a solution
Please reply to this message with your token so that we can further assist you. Let us know all other states that are included on the return.
April 7, 2025
2:45 PM
1 Cheer
You can safely use the date shown on your 1099-B. "Inherited" is used for the "acquired" date field, primarily when the sale would otherwise be short-term. "Inherited" in this field tells the progr...
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You can safely use the date shown on your 1099-B. "Inherited" is used for the "acquired" date field, primarily when the sale would otherwise be short-term. "Inherited" in this field tells the program and the IRS that the holding period is long-term when the calculation by date alone wouldn't give a long-term "answer". After the first year, many brokerage firms replace "inherited" with the date being used to determine the basis. Since the securities are shown as covered then you shouldn't adjust the number in the basis box. Instead, leave the imported data in the basis box so it matches the IRS database and then enter the correct basis after checking the box "the cost basis is incorrect or missing on my 1099-B".
April 7, 2025
2:44 PM
You do not have to change your address on your tax return. You can use whatever address you get mail at on your tax return. If you are trying to e-file your returns, you can click the option that...
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You do not have to change your address on your tax return. You can use whatever address you get mail at on your tax return. If you are trying to e-file your returns, you can click the option that says I do not have a driver's license. Are you having issues filing your return(s)?
April 7, 2025
2:44 PM
I cannot get back to my returns. I completed everything, paid my fee ($229.00) but Wasn't sent
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April 7, 2025
2:44 PM
Okay, so do not put any of the occupations that I received my W-2s for last year, put "unemployed" for my current employment status? I spoke with someone on TurboTax and they asked if I can leave it ...
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Okay, so do not put any of the occupations that I received my W-2s for last year, put "unemployed" for my current employment status? I spoke with someone on TurboTax and they asked if I can leave it blank? Is it better to leave it blank? I just want to make sure before I submit my return.
April 7, 2025
2:43 PM
Thank you for the response. I tried what you suggested. A list of all my forms appears except for the 1098! Please advise?
April 7, 2025
2:42 PM
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April 7, 2025
2:42 PM
Yeah, but how do I find the value to put in there?
April 7, 2025
2:42 PM
You should be able to decline that consent and move forward in your TurboTax Program. The consent is only for one year.
Here is the Intuit Privacy Center: https://www.intuit.com/privacy/
April 7, 2025
2:42 PM
@BrittanyS I posted a file that shows the problem a week ago. Was this file received? Was the bug confirmed? Whenever possible, I would appreciate hearing the status of this issue. I'd prefer it was ...
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@BrittanyS I posted a file that shows the problem a week ago. Was this file received? Was the bug confirmed? Whenever possible, I would appreciate hearing the status of this issue. I'd prefer it was not an issue we run into, for a 3rd year in a row, next year.
April 7, 2025
2:41 PM
@VolvoGirl has cited the correct pricing for Desktop state programs and state e-filing. See also this TurboTax products page.
If you select Pay with My Refund to pay your TurboTax fees, there’s...
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@VolvoGirl has cited the correct pricing for Desktop state programs and state e-filing. See also this TurboTax products page.
If you select Pay with My Refund to pay your TurboTax fees, there’s an additional $40 processing fee charged by the third-party bank that handles the transaction.
Once your e-filed return is in pending or accepted status, it's too late to remove Pay with My Refund. But if your return is rejected, you have another opportunity to remove Pay with My Refund.
If you haven't filed yet, you can change your payment method in TurboTax Online following these steps:
Sign in to your account and open or continue your return.
Select File in the left menu and proceed to the Just X more steps screen.
On this screen, select Revisit next to You've chosen to deduct your TurboTax fees from your federal refund.
Select View Payment Options on the next screen and select Pay now on the screen after that.
Complete payment by entering your credit or debit card information.
Continue to the Just X more steps screen to make sure the Pay With My Refund has been removed.
Step 1 on the screen should now show that you paid with your credit or debit card.
See this help article for more information.
@Helen552
April 7, 2025
2:41 PM
The official tax form from TIAA has box 7 with "2B" provided. No value in box 10.
457B is a government employee version of a 401k roth contribution.
April 7, 2025
2:41 PM
So, then, when asked if I received a 1099K, do I answer "No"?
April 7, 2025
2:40 PM
That’s exactly how I’ve done it in the past, but that option is not there this year in the Premium Plan online.
April 7, 2025
2:40 PM
I paid estimated taxes to NY State on two occasions in 2024. - First on 08/05/2024 : New York State ($): 600.00 City of New York ($): 416.00 City of Yonkers ($): 0.00 MCTMT ($): 200.00. - Second on...
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I paid estimated taxes to NY State on two occasions in 2024. - First on 08/05/2024 : New York State ($): 600.00 City of New York ($): 416.00 City of Yonkers ($): 0.00 MCTMT ($): 200.00. - Second on 09/12/2024 : New York State ($): 667.00 City of New York ($): 15.00 City of Yonkers ($): 0.00 MCTMT ($): 80.00. I found where to enter State Estimated and Local Estimated taxes within the "Deductions and Credits > Estimated Tax Payments" section of the Federal Return. Where can I enter my paid Estimated MCTMT taxes? When I go to "Fix Issues/Review" my state taxes it shows the form "Metropolitan Commuter Transportation Mobility Tax Worksheet" and it shows the amount of $94 four times on lines A, B, C, and D. Where did Turbo Tax get these numbers? It is asking me to put the ES payment date for each of these, but this is not the amounts I paid. How/where can I edit the MCTMT Worksheet on TurboTax to show the actual amounts and dates paid? Nothing comes up when I search "MCTMT" in the search bar. As an aside - I believe that I have overpaid the MCTMT tax and do not owe it because my income is not high enough. According to tax.ny.gov "In order to be subject to the MCTMT for the quarter, the employer must have payroll expense in the entire MCTD (both Zone 1 and Zone 2) greater than $312,500." My annual income was below that. Thank you!
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April 7, 2025
2:40 PM
For NJ, it lists all income. If the income is NOT taxable to NJ, you must check the box to remove the wages.
Your resident state will tax all income and give you a credit for income taxed by a...
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For NJ, it lists all income. If the income is NOT taxable to NJ, you must check the box to remove the wages.
Your resident state will tax all income and give you a credit for income taxed by another state. Prepare all the nonresident states first. You will need to review your tax forms to get the right state taxable income and liabilities for your resident state return.
To print or view your forms, including all worksheets:
In desktop, switch to Forms Mode.
For online:
On the left side, select Tax Tools
Select Print center
Select Print, save or preview this year's return
If you have not paid, select pay now.
April 7, 2025
2:40 PM
You may find that In TurboTax within the Utah state income tax return. See the screen Credit for Tax Paid to Another State,
April 7, 2025
2:39 PM
Okay. Deleted, attempted to re-enter without touching box 4. First attempt a value was auto entered when was filling out boxes 5 thru 7 so deleted and tried again successfully with box 4 empty. Than...
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Okay. Deleted, attempted to re-enter without touching box 4. First attempt a value was auto entered when was filling out boxes 5 thru 7 so deleted and tried again successfully with box 4 empty. Thank you for the suggestion.