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If you added income, and you doubled the refund, there's one possibility.   Did you get any of these credits: Child and Dependent Care Credit  Saver's Credit Residential Clean Energy Credit They are all non-refundable, which means they are only good to reduce your taxes to zero.  Once your total tax amount reaches zero, the credit awarded stops.   By making your deduction smaller, you would owe more tax.  Any credit not used could then be activated.   This would account for your income going up, and your refund also going up.

If you can post the error message you receive when you try to open TurboTax, we'll try to help.   If TurboTax is installed but skips the license code screen, try running the program as 'administrator', disabling your antivirus/firewall temporarily, or checking for display scaling issues (set Windows display scaling to 100%). If these fail, uninstall/reinstall the software.    @rgomes 

@user17702387150    There are 2 ways to use Turbo Tax. You can use the Online web browser version or buy and install the Desktop program. Online and Desktop are completely separate products with different features and pricing. ONLINE The Online web version is only good for one account and one return. But you can use the same email address for 5 accounts. You can log in and access your return from any computer. You only can see the forms after you pay and download the pdf. And you might need to upgrade to a higher version to enter different kinds of income. And you can add LIVE service or Full Service for expert help. In Online the fees are to prepare the federal and state returns (State is a separate charge) whether you efile or print and mail. Efiling is free and included. Your return is only saved online so be sure to save both the .tax20xx data file and the pdf file to your computer when you are done in case you need to amend in the future or if you need a copy to get a loan or something. You might not be able to access your online return when you need a copy. DESKTOP The Download Desktop program you buy and install the program on a full Windows or Mac computer (a desktop or laptop), which can do unlimited returns.   And you can buy any version. All the Desktop programs have all the forms, you just get more help in the higher versions.  So you can buy a lower version like Deluxe.  And the Desktop program has many other features over the Online versions. Like seeing and entering into the actual forms. And it has a What-If worksheet to test in. The Desktop returns are only saved on your computer and can not be accessed from anywhere else. And not saved at Turbo Tax. So Be sure to save Frequently and make backups. You get 5 federal efiles for free. In Deluxe and above you get 1 state PROGRAM download to prepare unlimited state returns (in that state). Each state return including the first one is $20 early or $25 (March 1) to efile or you can print and mail the state for free. And the Desktop program is always available even after the year ends. Which is good if you ever need to amend your return after online website is closed or get audited and need your tax records.  

When entering the interest on the 1099-INT screen, be sure that interest from Treasury Bonds and Savings Bonds is being entered in Box 3 and not Box 1.  If you have a 1099-INT from Treasury, there should not be any entry in Box 1 for interest, only box 3.  Once the interest is entered in box 3, it will show up as a subtraction on your California tax return.

Thank you for your reply.  I followed directions for my desktop 2025 version.  I selected the online Tab and there was no selection for "Send Tax File to Agent".   Please advise.   I have been using Turbotax for more years that I can remember and never had this problem.  The only difference that I did this year was to import data from financial institutions using turbotax software.  

As long as you can sign in to your Intuit Account, you can change your email address.  Locate to “Sign in and Security” section, select email address, and enter the correct email. To update it, enter again your password, and click Save.    For more information and instructions, see the link below:   How to update my TurboTax Info  

@radinsmore wrote: I think the problem is that I'm not presented with both numbers and I'm thinking that the upper number would be the Sales tax  deduction.  The summary page shows the lower number.  The wording can be confusing.  The larger number I believe is the the state withheld amount and I'm not sure why it would be displayed here. @radinsmore    Please clarify what screen you think is a problem. You said "I think the problem is that I'm not presented with both numbers..." but the screen shot that you posted above does show both numbers, both the state and local income tax and the sales tax. Then you said "The summary page shows the lower number." What summary page are you referring to? Do you mean the Deductions & Credits summary? If that's what you mean, see my reply to BK2000 above. That screen is not meant to show the amount of the deduction. It has a line labeled "Sales Tax." The Sales Tax line shows the sales tax amount, whether it's larger or smaller than the state and local income tax. That's what it's supposed to show. The Deductions & Credits summary screen does not show the amount of the deduction. There is no line on that screen that is labeled as showing the amount of the deduction.  

That error is related to the 'joint-occupancy' part of the home energy credit.  Joint Occupancy does not refer to Married filing Jointly.  It refers to sharing the credit with someone else who is also filing a tax return to take the credit.    In order to file right now you need to uncheck the box at the top of the form that refers to joint occupancy.     In the desktop program go to forms mode and manually uncheck the box at the top of form 5695.   In the online program clear your cache and cookies and then go through the step by step for the residential energy credit again and say 'no' to the question on joint occupancy.   If you actually are sharing the credit with someone else who is filing the form then the IRS will not be accepting this form for joint occupancy until at least March 27th.  So you can wait until then to file or you can print and mail in your tax return.   Here is another thread with information on this issue.

does the last K-1 have an amount in part II, section L, ending capital account? If present, is it positive or negative?   If positive, that should represent your remaining basis for purposes of a capital loss if you conclude a write-off is proper at this time. If it's negative, that creates a tax issue because it would mean that more losses were incurred than you invested, less the cumulative net losses and distributions. This can happen when liabilities are allocated in section K-1 ending column. (also possible is that there are no liabilities allocated and ending capital is negative. This means more losses were allocted/taken than your tax basis which is not allowed. There should be suspended passive losses since your husband, being a limited partner, should not have had any active role in the operations, making any losses passive. Passive losses other than rental real estate are suspended until the partnership interest is disposed of or there is partnership income to offset them

Thank you for pointing out that the codes are now longer; I just requested a code on a test return to confirm .   For us in the Community Team to pull up the sanitized return, we need to have to code posted here in the thread.    

Sounds like something got stuck. You can try these things:   Log Out Completely: Before doing anything else, click Sign Out in the TurboTax menu. Clear Cache and Cookies: This removes old, "corrupted" data that might be confusing the website. Use an Incognito (Private) Window: This is the most effective "quick fix" because it launches the browser without any saved history or extensions (like AdBlockers) that often interfere with tax forms. Check Pop-up Blockers: TurboTax often opens forms (like the 1099 PDF) or payment windows in a separate pop-up. Look at the right side of your address bar for a small icon with a "red X"—click it and select "Always allow pop-ups from Intuit." Restart the Browser: Close all open windows of your browser entirely and then reopen it.   Most TurboTax errors happen because the browser is trying to use an old "session" from a previous visit. By clearing the cache or using Incognito mode, you force the browser to establish a brand-new, secure connection with the Intuit servers.

You can delete the Form 4547 as follows:   1. Choose the Tax Tools option on your left menu bar while working on your return 2. Choose Tools 3. Choose the Delete a form option under Other Helpful links  4. Find Form 4547 in the list and delete it      

No. The IRS gets a copy of your Form 5498. If your "Total Value" in TurboTax is off by a few cents or even a few dollars, you won’t get audited for that. The IRS usually ignores rounding differences under $10. They’re focused on large discrepancies, not small rounding issues.