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April 14, 2025
9:16 PM
April 14, 2025
9:14 PM
I am sorry you have such a difficult experience, The documents section is just a place to store documents. TurboTax does not use those documents in the program and you have to put your document infor...
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I am sorry you have such a difficult experience, The documents section is just a place to store documents. TurboTax does not use those documents in the program and you have to put your document information in each section either manually or by importing it. There is an escalation process. Ask to have a manager call you. That probably won't happen for a few days. You might want to file an extension and then file after the problems have been resolved.
April 14, 2025
9:13 PM
I did not. But because the financial institution sent the 1099 to both me and the IRS, the IRS then sent me a notice of delinquency and told me the amount owed (no penalty) I paid that amount in 2024...
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I did not. But because the financial institution sent the 1099 to both me and the IRS, the IRS then sent me a notice of delinquency and told me the amount owed (no penalty) I paid that amount in 2024. I never claimed said income on my 2022 tax returns.
April 14, 2025
9:13 PM
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April 14, 2025
9:12 PM
Deleted
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April 14, 2025
9:12 PM
No. You can't report the federal tax you paid in any year on your Alabama state tax return.
April 14, 2025
9:11 PM
Try closing TurboTax, clearing your cache and deleting your cookies. Review the TurboTax Help article How to clear your cache and How do I delete cookies? for specific instructions for your browser. ...
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Try closing TurboTax, clearing your cache and deleting your cookies. Review the TurboTax Help article How to clear your cache and How do I delete cookies? for specific instructions for your browser. Also, reboot your computer.
If you still need assistance, reply back to us.
April 14, 2025
9:11 PM
April 14, 2025
9:11 PM
The software is saying the deadline has passed. The IRS says I have to April 15th. How can I file for an extension
April 14, 2025
9:11 PM
Thanks for the response, but this is exactly the kind of canned answer I was hoping to avoid. I’ve already double and triple checked my information. I meet all eligibility requirements and have ente...
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Thanks for the response, but this is exactly the kind of canned answer I was hoping to avoid. I’ve already double and triple checked my information. I meet all eligibility requirements and have entered everything correctly just as I have in previous years. Despite that, the discount still doesn’t apply automatically, and support ends up having to manually fix it each time. This isn’t about user error. It’s a recurring system issue that disproportionately affects military filers and has been happening for years. Simply pointing to the blog or walking me through the same checklist doesn’t resolve the underlying problem.
April 14, 2025
9:10 PM
No, you can't claim someone as a dependent if they filed a tax return with their spouse.
April 14, 2025
9:10 PM
April 14, 2025
9:10 PM
Dear Turbo Tax Specialist: My 2024 Tax Return has come back a couple times already. I have asked for information through your Chat/Help side and have only received never ending loops to pages ins...
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Dear Turbo Tax Specialist: My 2024 Tax Return has come back a couple times already. I have asked for information through your Chat/Help side and have only received never ending loops to pages instead of answers. 1. I asked when will I receive a payment schedule for my tax return. 2. It came back, twice, needing information from my 1095-A, but I used Medicaid for the entire year. it does not let me select 19095-B on your site. 3. I've asked for an extension, due to not having the all the correct forms available. and your APP has not been any help in getting this information through. 4. Now I have asked for a refund since your company, website app, resources are not productive in any way. Leaving me without answers before the April 15th deadline. Your response is appreciated. Dean M. McCabe
April 14, 2025
9:09 PM
1 Cheer
Enter on Form 8949 with step-by-step. Use Box C or F since you don't have a 1099-B. Loss on Personal Items is not deductible so you have to enter an adjustment to cancel the loss, the adjustment is...
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Enter on Form 8949 with step-by-step. Use Box C or F since you don't have a 1099-B. Loss on Personal Items is not deductible so you have to enter an adjustment to cancel the loss, the adjustment is in Col g. the adjustment code (Col f) is "L" Gain on Personal Items is a taxable gain. you can also adjust for expenses of sale.adjustment code is "E". @Texyman
April 14, 2025
9:09 PM
Why why when I go to search engine and search for extend it goes to TurboTax quick extend and it ask do I want to continue and I'm mash continue it does not do nothing. Can anyone give me an idea as t...
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Why why when I go to search engine and search for extend it goes to TurboTax quick extend and it ask do I want to continue and I'm mash continue it does not do nothing. Can anyone give me an idea as to what is going on?
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April 14, 2025
9:09 PM
Don't enter zeroes in any of the required fields of TurboTax. Leave the spaces blank for the time that you didn't have your Marketplace Health Insurance.
To return to the entry screens to edit ...
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Don't enter zeroes in any of the required fields of TurboTax. Leave the spaces blank for the time that you didn't have your Marketplace Health Insurance.
To return to the entry screens to edit your entries, refer to the TurboTax Help article Where do I enter my 1095-A? for navigation instructions.
April 14, 2025
9:09 PM
I need someone to call me
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April 14, 2025
9:09 PM
What is the entire exact reject message that you got, including the code?
I'm sure your tax return is not being rejected because you selected "son" as the relationship. Most likely what happened ...
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What is the entire exact reject message that you got, including the code?
I'm sure your tax return is not being rejected because you selected "son" as the relationship. Most likely what happened is that either someone else has filed a tax return claiming your son as a dependent, or he filed his own tax return and did not say that someone could claim him as a dependent. We might be able to tell you more if you post the complete reject message.
April 14, 2025
9:08 PM
Finished filing and want to download tax return with all worksheets including "turbotax" informational worksheets. I'm not seeing the option to include the turbotax informational worksheets. Only a "...
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Finished filing and want to download tax return with all worksheets including "turbotax" informational worksheets. I'm not seeing the option to include the turbotax informational worksheets. Only a "download/print return PDF" option that has forms filed.
April 14, 2025
9:08 PM
1 Cheer
No that is incorrect. The product in question is TurboTax desktop. You don't log in to TT Desktop. That is the entire crux of the issue. Please just read the above discussion. It is a go...
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No that is incorrect. The product in question is TurboTax desktop. You don't log in to TT Desktop. That is the entire crux of the issue. Please just read the above discussion. It is a good accounting practices to not keep two sets of books. Just have one number, consistently applied across all flings. Kind of a Best Practices 101. Come on @turbotax can you get your act together here?