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Call IRS e-file Payment Services 24/7 at 1-888-353-4537 to inquire about your payment.   You will need to contact the IRS for information. It might be easiest to set up an account with them.   IRS Individual Online Account   Taxpayers with a Social Security number or an Individual Taxpayer Identification Number can create or access their IRS Individual Online Account to get information they need to file their return. With an IRS Individual Online Account, people can: View balance owed, payment history and schedule payments. Cancel scheduled payments. Get transcripts. View or create payment plans. See digital copies of some IRS notices. View key data from their most recently filed tax return, including adjusted gross income. Validate bank accounts and save multiple accounts, eliminating the need to re-enter bank account information every time they make a payment. View, approve and electronically sign power of attorney and tax information authorizations from their tax professional. 

You will need to contact the IRS for information. It might be easiest to set up an account with them.   IRS Individual Online Account   Taxpayers with a Social Security number or an Individual Taxpayer Identification Number can create or access their IRS Individual Online Account to get information they need to file their return. With an IRS Individual Online Account, people can: View balance owed, payment history and schedule payments. Cancel scheduled payments. Get transcripts. View or create payment plans. See digital copies of some IRS notices. View key data from their most recently filed tax return, including adjusted gross income. Validate bank accounts and save multiple accounts, eliminating the need to re-enter bank account information every time they make a payment. View, approve and electronically sign power of attorney and tax information authorizations from their tax professional. 

Where are you seeing $0? It could be a display issue. Have you checked your state's Where's My Refund?   Once your return is filed, TurboTax has no control over the processing of your return or the release of your refund.   Here are a couple FAQs to track your refund: When will I get my federal tax refund? How do I track my state refund? Why does Where's My Refund say "approved" but TurboTax still says "accepted"? Why do some refunds take longer than others? What if my IRS refund is taking longer than 21 days?

The Form 1099-R is sent to you by the administrator of the account.  If there was a distribution in 2024 you should have received the Form 1099-R in January or February 2025.  Contact your plan if not received.

Are you amending 2023 or 2024?   If you want to make changes or add a document to a tax return that has already been filed and accepted by the taxing agency, you should follow these guidelines.    You must first wait until the initial return is completely processed. You will have to use the same TurboTax account that you used for the original tax return. Once you begin your amendment, you'll see your original return. The refund calculator will start new at $0 and only reflect the changes in the refund or tax due Only make changes to the areas of your return that need to be corrected. You have three years from the date you filed your return or two years after you paid the tax due (whichever is later) to file an amendment Select your product below and follow the instructions.  Amend TurboTax Online  Amend TurboTax CD/Download 

CatinT1: Hi, I missed to report my 2024 income Tax information of Canada RRSP accounts, because I don't know how to place my NR4 information into my income tax return. I asked the representative to help me.  They told me to use a new SSA-1099 Form, but I cannot find the new Form in TurboTax Document Form Library. Right now, I have to add the 2024 NR4 information to my 2024 income Tax Return to amend my 1040 X. and getting correct 2024 Tax income Return's conclusion. I will follow your instructions: "You must first wait until the initial return is completely processed. "......   Thank you! Yuhua  

You can see the difference in your income from your original Form 1040 and your Amended Form 1040-X by reviewing the income in column B:     We're unable to see your tax return in this forum, but your taxable social security income depends on your total income.  If you are single and made between $25,000 and $34,000 last year, up to 50% of your Social Security is taxable.  If you made more than $34,000, you'll pay taxes on up to 85% of your Social Security. When you enter all of your income, TurboTax will calculate the taxable portion of your Social Security. (Half of your social security benefits are included in the base.)   Refer to the TurboTax articles Is my Social Security income taxable?, How does receiving Social Security affect my taxes? and When Does a Senior Citizen on Social Security Stop Filing Taxes?   @psharonmarie