All Posts

If local or city taxes were withheld from your paychecks they appear in boxes 18, 19 and 20 of your W-2.   Ohio has a very complicated tax system that includes local, city and school district taxes.  You might work in one and live in another, or only work in one, only live in one….It is up to you to find out what local taxes you are responsible for if you are living/working in Ohio.   To find out if you live in a school district or city with an income tax, enter your address at: https://tax.ohio.gov/help-center/the-finder/the-finder  

Edit him in the Personal Info/My Info section.   Birth Date....SSN (do NOT say SSN is not eligible for employment.) ...kid did NOT provide more than half his own support. And for a newborn child, the child lived with you all year.   (all the time since birth is alive all year)

You probably answered something incorrectly in MY INFO.   Go back to MY INFO, click the child’s name  and go through all of the interview questions carefully and slowly.  Read every screen top to bottom.     Make sure you have entered your child as a dependent in My Info, and that you have entered the child's Social Security number.    Careful— do not say that your child’s SSN is not valid for employment.  If your child was born in 2025 make sure you said he lived with you the whole year.  There is an oddly worded question that asks if the child paid over half their own support.  Say NO to that question.

You cannot use desktop download on a Chromebook, or on any other kind of mobile device.  Desktop download software can be used on a full PC or Mac.   If you have a Chromebook, you can use online TurboTax.   ONLINE 2025 https://turbotax.intuit.com/personal-taxes/online/ And just so you know—online prices go up in March—Pay your fee before then to lock in the discount  

I purchased the program (as I have for years) only to find that on the 20th of January it does not work!   How can we reach customer service.  It is fraud to sell a product that you know does not work.  Why would you not have a huge disclaimer on this product at every location that is selling it.  Intuit needs to refund money to retirees!  An incomplete tax application is useless and they raised the price to 56 plus tax for 2025!   I want to speak to the genius that decided retired people would be okay with purchasing their tax program that only works for OTHER people!

You have posted to more than one thread now with questions about stuff we cannot see.   We cannot see your screen.  We have no idea what form you are asking about.   Please be specific or we will not know how to help.

Any update on the release of form 5695. Doesn't look like January 21 is going to happen. Surely someone at Turbo Tax knows when this form will be available.  If I need to go elsewhere to get this done I need to plan. I'm hoping Turbo Tax does plan and work to schedules.