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@Lare9305 wrote: Considering how much time and hassle it took I may as well learn how to file independently.  Independently of what?   Good luck doing your return on paper if your return is the least bit complicated.

TurboTax gets no information from the IRS after you file your tax return.  No one at TT knows why your 2024 refund was delayed,  nor can anyone predict how long it might take the IRS to process your 2025 return.  The "average" time for processing an e-filed return is three weeks but that can vary.  TT has no control over whether your return will go under review, whether the IRS will require identity verification, etc.etc etc.  

@fraskman wrote: So, you now can understand, windows will still get free or paid for security updates. So its not simply "windows is expired and no longer supported" Windows 10 is not fully supported; it is only receiving security updates.   Now can YOU understand that security updates, alone, do not constitute FULL support?   FYI, I have a circa 8-year old mesh system with a router and 3 satellites. The system has not been supported for years by Netgear yet Netgear just released a security update a couple of days ago. Doesn't mean anything; the system is deprecated.

Thank you for your reply!  I do meet the requirements, I am a server and my tip income is from optional write in on bills, that are included in my box 1 income. All of my tips for the year are included and accounted for. I am not a high earner (under 150k) and i do have a valid social. The main problem I am facing is that my “qualified tips” are listed under box 14 and when I was trying to take advantage of the deduction I was unable to find it on turbotax after entering all my w-2 details. I was told by another person on this forum that the qualified tips need to be reported in box 7. I talked to my HR department and they told me that they were instructed to put the tips in box 14 and are unable to change it. So now I don’t know to get the federal deduction if it does not prompt on turbo tax unless in box 7. Thank you for your time and expertise. 

Your W-2 may be incorrect based the Missouri DOR information you received.  The following information will show you how your tax returns should have been completed for the full amount you are entitled to receive as a refund.   The full amount of your wages must be reported on both state returns. The following explanation should provide the information necessary for the Missouri DOR to understand.   All income is required to be reported to both the nonresident state of Kansas (KS) and your resident state of MO. Your resident state (MO), will allow a credit for other state taxes when your return is/was filed.  Filing Form MO-CR  The information below may also help with understanding these rules. State Returns - Your resident state requires you to include all worldwide income. Assume both states require income tax returns to be filed:  Report the income on each state return that is from the nonresident state Report it on your resident state and receive credit for taxes paid to another state. Credit for taxes paid to another state is allowed by a resident state when the same income is being taxed to another state.  Your resident state does not want you to pay tax twice on the same income. The credit that is allowed will be the lesser of: the tax liability actually charged by the nonresident state, OR the tax liability that would have been charged by your resident state In most cases complete your nonresident state first.

  You have to access your own account and/or  print it for yourself using exactly the same account and user ID that you used when you prepared the return.    https://myturbotax.intuit.com/   Start a 2025 return online and enter some personal information  so that the menu on the left opens up and lets you access your past year returns.   https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/27010     https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbotax-online-return-pdf/L8dHfRkpT_US_en_US?uid=m5y4ch1y   Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.     https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx Account Recovery     Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.     https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/find-last-year-tax-data-file-tax-file-computer/L0XJvPaJr_US_en_US   https://ttlc.intuit.com/turbotax-support/en-us/help-article/data-systems/find-tax-data-file-mac/L4VNGm33S_US_en_US?uid=m6guhab0   You can get a free transcript from the IRS or for a fee of $30, an actual copy of your tax return. https://www.irs.gov/individuals/get-transcript https://www.irs.gov/pub/irs-pdf/f4506.pdf       SAVE YOUR TAX RETURNS ! EVERY year before mid-October you should save a copy of your tax return as a pdf and print a copy of it for your records.  That way you will not be searching online frantically when you need it for a lender, FAFSA forms, your next tax return, etc.    https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbotax-online-return-pdf/L8dHfRkpT_US_en_US?uid=m6guj526   https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbotax-online-return-pdf/L8dHfRkpT_US_en_US?uid=m78eb8pc In order to transfer a past year return to the new return you need the tax file   https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-turbotax-online-return-tax-data-file/L4xwOG3LF_US_en_US?uid=m6guk3xl   NOTE:  TurboTax and the IRS save returns for seven years.  Returns older than seven years are purged.    

https://www.irs.gov/identity-theft-fraud-scams/retrieve-your-ip-pin     If you have a 6 digit PIN issued to you by the IRS you need to enter it in order to e-file.  Go to Federal>Other Tax Situations>Other Return Info>Identity Protection PIN and enter the six-digit PIN.