TurboTax

File with experts
File your taxes
Experts at your fingertips

An expert helps with your taxes, or does them for you
TurboTax Expert Full Service

TurboTax Expert Assist

TurboTax Self-Employed
Prior year taxes
File myself
File myself
Do it yourself

We'll guide you step-by-step
TurboTax Do It Yourself

TurboTax Self-Employed

TurboTax Desktop
TurboTax Free

Activate your product

Prior year taxes
Business
Business
Business taxes

Get your T2 corporate return done right, your way
TurboTax Business

TurboTax Business Desktop
Tax situations
Tax situations
Tax situations

Find extra guidance for your big life moves
For investors

For 25 and younger

For self-employed

For new to Canada

For life changes
Resources
Resources
Resources

Explore tax tools, get tips, and read reviews
Personal income tax calculator

RRSP savings calculator

Learning hub

TurboTax support (FAQ)

TurboTax community
Pricing

Level 2

Question

I accidentally threw away the 14 character activation code after installing turbotax. How can I retrieve my code from my install copy? Is it stored in the registry?

Forum|Forum|6 years ago
March 5, 2020
20 replies
68 views

No text available

TurboTax Online

klehnhardt

Level 10

To help see I can’t find my license code..

travislwardAuthor

Level 2

I don't think you even read my question. I already read that post and it is not helpful. I tried the contact link on the page and filled out a bunch of information and placed a call to turbotax nd was disconnected after 13 minutes.

clarkee

Level 2

I lost my activation code

SForrestLO

Level 11

This Turbo Tax FAQ will provide the activation process. Activating Windows

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

chadrbailey

Level 2

I lost my CD case, but purchased it at Costco, so can prove the purchase. Can I get a replacement license code?

FLG Oregon

Level 2

I simply LOST my activation code too. There has been "no" real live person to speak with or helpful ideas off the WEB. I have used TurboTax since 2001 and this activation code was never even used. You think that would at least embed the code in the "About TurboTax" menu for the owner of that copy to access my product. I paid for this software, and I should be able to use it in accordance with the license agreement. I understand the importance of TurboTax's statement "Keep this code in a safe place," but things just get lost. What worse is that no one at TurbTax is there to help.

VolvoGirl

Level 15

Contact Customer Service

they will give you another code
5am-9pm Pacific Time
7 days a week
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

FLG Oregon

Level 2

Thank you. After many attempts to recover the activation code off the WEB site, I used your link and spoke with a human. He was sympathetic, given my anxiety over TurboxTax 2019 not activating on my new iMac, and he worked with me to recover the activation code/license code. Whew........

cehathaway

Level 2

I lost my activation code and am unable to find it.

PattiF

Level 15

People have had success solving this by calling the TurboTax phone number.

Contact Customer Service
5am-9pm Pacific Time
7 days a week
Contact

What is the TurboTax phone number?
Phone number

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

tenny36

Level 2

lost my activation code

gjschwarz

Level 2

Can you supply me with my 14 character activation code at [PII removed]

VolvoGirl

Level 15

No you have to call in and ask for another License Code. And please remove your email address. This is a public user forum and the whole world can see it. You will get spammed, scammed, etc. And anyone can email you and say they are Turbo Tax.

Contact Customer Service
5am-9pm Pacific Time
7 days a week
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

nancysoots1961

Level 2

I accidently threw away my acitivation code after installing turbo tax. How do I find out what it was?

JotikaT2

Employee Tax Expert

You will need to contact us for assistance with your activation code.

Activation code issues

@owllovr

@nancysoots1961

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

Pphillips6

Level 2

I can’t find my 2020 code. I have to install my turbo tax on another computer because mine got struck by lightning

VolvoGirl

Level 15

You can call in and ask for another code.

jafo13

Level 2

I have to access my turbo tax to complete an amended report.

gordoj

Level 2

Request product code from recent purchase of 2021 TurboTax Premier

xmasbaby0

Level 15

@gordoj

Access your downloads here

https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download

https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/00/852971

To find your license code:

https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**