Tax return was denied due to a student issue on line 21 of the Form 8863. Having trouble figuring out why this line would be incorrect

[melissabee24]

The information on this line is correct, what do i have to do to prove it?

[JaimeG]

Line 21 is the Social Security Number of the Student. Please double check this information in the Personal Info of TurboTax. Additionally you can walk through the Education Section of Deductions and Credits and confirm that you have selected the correct person as the student.