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I had this problem last year. There is a glitch in the software. You have to call them and they can help you get it in. Good luck!
If TurboTax thinks form 1098-T has already been entered and is showing $0, revisit the education section and try to edit form 1098T.
I'm not showing a "Tax tools," or "delete form" on my menu.
“They said hit the button that says "Add a state" at the bottom of the Tax Home page. So I hit the "Add a state" button, and lo and behold, all of the tax tools and forms and the print center show up on the sidebar.”
HOW ADD DEPENDENTS FORM 1098T
1-add a student
2-''did you get a 1098t for the year ?''-- select no--
3-''ok lets see if you qualify for an exception''-select- i qualify for an exception-
continue
- WHO IS THIS 1098T FORM
- SELECT NAME
@maria2221 Did you say NO to 1098-T because you did not receive one?
If you indicate 'you qualify for an exception' on the next screen, just enter the school name, address, etc. even though the screen says 'type in the info from 1098-T'.
Click this link for more info on Entering Education Expenses Without a 1098-T.
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