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Grad students are not eligible for the more generous and partially refundable American Opportunity credit (AOC). You are eligible for the Lifetime Learning Credit (LLC). The LLC is non refundable. That is, it can only be used to offset an actual tax liability.
If you are eligible, you have answered something wrong, in the interview. But, a lot of people are just not eligible. See Also see this TT FAQ https://ttlc.intuit.com/questions/3383321-why-didn-t-i-get-a-credit-or-deduction-for-education-expen...
https://www.irs.gov/credits-deductions/individuals/education-credits-questions-and-answers
https://www.irs.gov/individuals/llc
If you are referring to the American Opportunity tax credit, you must meet the following requirements to claim:
If you are referring to the Lifetime Learning Credit, you must meet the following requirements to claim:
TurboTax will ask a series of questions to verify your eligibility. If you meet all the requirements, you can double-check your responses by following the following steps:
For more information, see the link below:
American Opportunity Tax Credit
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