If my child's 1098-T does not include payments made in 2019 for spring 2020, and the school indicates they will not be fixing it, what are my options?

[Hal_Al]

You claim the tuition credit, or report scholarship income, based on your own financial records, not the 1098-T. In the 1098-T screen, click on the link "What if this is not what I paid the school" underneath box 1. You will then be able to enter the actual amounts paid. 

[BJetter]

Thanks Hal_Al.  In that case, do we report box 7 (payments include amounts for spring 2020) as checked or not checked?  The 1098-t box 7 is not checked, but the actual amounts that we will report will include payments for spring 2020 (made in 2019).

[Hal_Al · Accepted solution]

Check box 7 only if your actual 1098-T has it checked.   Be sure to keep all you billing statements in case of an audit.