It looks like you have a tax situation in your federal return that makes it ineligible for e-filing, according to IRS rules.
Here are the details:
All of the following lines of Form 1040 have a zero value:
Line 6 - Total income
Line 7 - Adjusted gross income
Line 11a - Tax
Line 11 - Total Tax Before Credits And Other Taxes
Line 12 - Total credits
Line 15 - Total tax
Line 18 - Total payments
Don't worry, even though you are unable to e-file your return, we'll still help you file your return by mail.
This message is been showing
The program is showing the message is because you are not required to file. Generally, if you do not have enough income, you do not need to file. As you can see from the screen that when you have zero income, you do not qualify for most of the credits except the refundable credits like the education credit. However, if your scholarship fully covers your qualified education expenses like tuition and fees, you will not qualify for the credit.
- Single filing status: $12,000 if under age 65. ...
- Married filing jointly: $24,000 if both spouses under age 65. ...
- Married filing separately — $5 for all ages.
- Head of household: $18,000 if under age 65. ...
- Qualifying widow(er) with dependent child: $24,000 if under age 65.