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Education
It looks like you have a tax situation in your federal return that makes it ineligible for e-filing, according to IRS rules.
Here are the details:
All of the following lines of Form 1040 have a zero value:
Line 6 - Total income
Line 7 - Adjusted gross income
Line 11a - Tax
Line 11 - Total Tax Before Credits And Other Taxes
Line 12 - Total credits
Line 15 - Total tax
Line 18 - Total payments
Don't worry, even though you are unable to e-file your return, we'll still help you file your return by mail.
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‎June 1, 2019
2:58 PM