My TurboTax app shows both of my 2024 Federal and State returns (e-filed April 12th)
were ACCEPTED and I'm finished with my taxes.
Now April 27, and TurboTax sent an email (from: TurboTax [at] em1 [dot] turbotax [dot] intuit [dot] com)
saying "We've found a missing field in your profile".
How could anything be missing after TurboTax approved both returns 2 weeks ago??
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Most likely you have received a marketing email. Marketing sends out all kinds of emails at this time of year. If you know that you filed and your e-files were accepted you can ignore marketing emails. But...just so you know---TurboTax never says your refund was "approved." TT only tells you that an e-file was accepted. Approval comes from the IRS-- not from TurboTax.
FROM THE IRS WHERE’S MY REFUND SITE:
https://www.irs.gov/wheres-my-refund
How it works
Where's My Refund shows your refund status:
Most likely you have received a marketing email. Marketing sends out all kinds of emails at this time of year. If you know that you filed and your e-files were accepted you can ignore marketing emails. But...just so you know---TurboTax never says your refund was "approved." TT only tells you that an e-file was accepted. Approval comes from the IRS-- not from TurboTax.
FROM THE IRS WHERE’S MY REFUND SITE:
https://www.irs.gov/wheres-my-refund
How it works
Where's My Refund shows your refund status:
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