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I recommend reviewing your input in a couple of sections to help narrow down the state issue.
Please comment back if this does not help to narrow down where the state message is coming from.
Thank you. I checked everything, and everything says Florida. What I ended up doing was adding Fl and allocating the amount to FL, then putting IL at 0. I have a screenshot so you can see I blanked out the number for privacy but I can't even delete IL. I don't have any state from loaded on the software either.
Are you using TurboTax desktop or are you using TurboTax Online?
If you are online, I recommend contacting us using this link for support so an agent can see your return and help determine what the issue is.
If you are using the desktop version, you can try the steps provided in this link as it may help resolve the state program issues and essentially help reset the state program so you can proceed.
Thank you
I am using the desktop version, and I was going to try the method you suggested I did download this but I am on a mac and not a PC so the exe file doesn't work. I also don't have any states added.
Susan
You may want to get your states downloaded and your program updated.
To download your state program for TurboTax for Mac:
Since you need to download additional state programs, you can repeat these steps again.
In addition, here is a link to troubleshoot some common Mac issues. This link includes instructions on forcing an update on a Mac.
If the above steps do not work for your issue, then you should contact us using this link.
Thank you, but I live in Florida I don't need to file state income tax that is why I don't have it loaded. and why this issue is so confusing.
In that case, please try updating your Mac program to see if that fixes the error for you.
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