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Can't efile "Intuit having difficulty recognizing data in the return you are sending"

My TT Business is up to date [phone number removed]). As far as I can tell, all the federal and state (Maryland) forms used in my business filing are available on the IRS or state websites. Yet I still get the following message from TT when I try to file. I get a similar rejection when I try to print: "Th Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending. Make sure your TurboTax program is up-to-date. If you still can't transmit your return, go to www.support.turbotax.com for a solution or workaround. In some cases, you may need to file this return by mail. - Tax Year 2021 transmissions are not available. - TurboTax Business is not ready tor process Tax Year 2021 for this return" This is exceedingly frustrating, and makes me wonder what I paid for. I'm about ready to get the forms from the IRS/state and fill them out myself just using TT as a guide. 

 

From a customer experience standpoint, TT has dropped the ball. The software should be giving me DETAILS about exactly WHY I can't file yet. Not a generic message that tells me nothing and leaves me frustrated. Intuit, like most companies lately, don't seem to consider the customer experience in the slightest when designing their products and services. 

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4 Replies
CarissaM
Intuit Alumni

Can't efile "Intuit having difficulty recognizing data in the return you are sending"

It could be the forms you are filing are not currently ready in Turbo Tax. You can view the forms availability here

 

If you need further assistance, please comment and let us know. 

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Can't efile "Intuit having difficulty recognizing data in the return you are sending"

As I go through that list for Business forms, it appears Form 8453-S is listed as "unsupported", which is crazy because it appears that it is a required form for electronic filing. Why is this form unsupported and when will it be ready???? It's MID FEBRUARY. Yes, I am extremely frustrated.

Can't efile "Intuit having difficulty recognizing data in the return you are sending"

February 18th, and the form is still listed as unsupported. 

Can't efile "Intuit having difficulty recognizing data in the return you are sending"

I am having the same problem and agree with you that TT shouldn't allow this to happen.  I called support and they told me to delete the Md forms that aren't supported.  I was able to file Fed electronically.  I keep deleting form EL101B from the Maryland return but it keeps coming back up.  Apparently, I can't efile the Md return with this form existing.  Anyone have a solution?

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