did you receive a 1099-Div? if so does it show an amount on line 5. these are 199A dividends. They are not QBI but Congress in its wisdom decided that these dividends would be a separate component of the 20% QBI deduction.
there are multiple sources of 199A/QBI income
schedule B - REIT dividends
schedule C net income
schedule E rental income
schedule E income from a pass-thru entity
if you have none of these it's likely somewhere along the line you entered something incorrectly.
form 8995/8995A will show at least what type of income generated the 199A/QBI deduction
if there is still a problem you can't resolve you'll need to contact support. they can view your return we can not
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