DID I FILE
MY RETURN?
Some clarification is
needed here. Only you can e-file your tax return. Nobody else can do it for
you. You are the one who has to click that "TRANSMIT MY RETURNS NOW"
button. When you have transmitted your return to the IRS, you will receive two
e-mails. You will receive physically separate e-mails for a state return, if a
state return is filed, for a total of four e-mails. Two from federal, and two
from the state.
The first e-mail informs
you that you have successfully TRANSMITTED your return to the IRS. This e-mail
usually arrives in 10-15 minutes. If you don't have that e-mail, then you did
not finish the process.
The second email
informs you if your transmitted return was accepted, or rejected by the IRS. If
rejected, follow the link in the e-mail to deal with the rejection issue. This
second e-mail can take as long as 48 hours before you receive it. Once your
return is accepted, DO NOT lose that e-mail. It's the only solid proof you
have, that the IRS accepted your e-filed return. Without it, should the IRS
claim you did not file a return, you lose the argument. If it's not in writing,
it did not occur.
Once you have that e-mail
indicated the IRS has ACCEPTED your return, TurboTax has fulfilled the
obligation you paid them for, and TurboTax is no longer in this equation
anymore.
Just because the IRS has
accepted your e-filed return, does not mean they agree with it. It can take 4
weeks or longer for them to process it. To follow the processing, you can do
that at https://www.irs.gov/refunds
It will take 48-72 hours after the IRS has accepted your e-filed return, before
it will show up on that IRS website.
REASONS YOU MAY NOT GET THE
CONFIRMATION E-MAILS
You did not click the TRANSMIT MY RETURNS NOW button and/or did
not *F*I*N*I*S*H* working through the program after you did click it.
The e-mail address you provided is wrong
The email was moved to your junk, trash or spam folder by your
email program, or depending on how things are set up on your end, the email was
deleted entirely.
Yourr e-mail provider marked the e-mail as spam and moved it to
your *ONLINE* junk, trash or spam folder, or just deleted the email entirely
with no notification to you. That’s your provider’s fault. Not yours or
TurboTax’s fault.
You deleted the email without reading it, mistaking it for spam
from TurboTax.
