My bank denied my direct deposit an got check in mail went to local Wal-Mart to cash an they will not cash it were do I cash it my check

[Jimesa · Accepted solution]

You can take your check to your local bank to cash or deposit it since it came from the IRS.

[mesquitebean]

Or if the check is not from the IRS/US Treasury, did you choose to pay your TurboTax fees out of your refund, and did the check in that case come from the intermediary bank where the fees are paid?

i.e, if you used that option to pay fees, did the deposit from the intermediary bank to your bank fail?  If so, it goes back to the intermediary bank, who issues you a check in the mail.   

Who is the check from?

[vaughn701]

The address on check is 11085 n torrent pines rd suit 210 la jolla,ca,92037.greendot bank.

[mesquitebean]

Is it from a company called SBTPG, or Santa Barbara Tax Products Group, or Tax Products Group?   It sounds like you chose to pay your TurboTax fees out of your Federal refund.    Here's how that works:

If you chose to pay your TurboTax fees out of your Federal refund, your funds will first go from the IRS to a temporary account at an intermediary bank--either Civista Bank of Sandusky, Ohio, or Green Dot Bank.  At the intermediary bank the fees are subtracted, then the rest of your funds are sent on to your bank (or prepaid debit card) in a second deposit.  The company that handles that is SBTPG (Santa Barbara Tax Products Group.)   SBTPG is a Green Dot Company.

It sounds like the second deposit failed (the one that is actually to your bank), in which case it would have bounced back to SBTPG's bank who will issue you a paper check in the mail.

So it sounds like that is what happened, and I suspect that check is from SBTPG.    You should be able to deposit it into your bank account, or should be able to cash it at your bank or any bank that will cash a check (they may charge a fee if you are not a bank customer.)   I don't know if a commercial check-cashing service will cash it or not.  If they do, there would be a fee.

Based on your question above, it sounds like you have a bank account.  So why not just deposit or cash it at your own bank?

[mommic28]

Well walmart is suppose to be a major retailer  that cashes sbtpg checks but has an exception in Nys and most banks wants you to have an account  or they putting  a hold on ya funds for 5 days I have no idea were to cash my check!

[Critter]

The cheapest way is to put it in your own bank account and wait for it to clear ... otherwise you will need to check out check cashing places in your area (like an AMSCOT)  but they can charge quite a large fee.