Why haven't the phone's been working for the past 2 weeks?

peyton-hines1998 · ‎June 7, 2019

I've been waiting on my card for 3 weeks but no customer service available!?! Why???

xmasbaby0 · ‎June 7, 2019

For help with your pre-paid Visa card:
Call (888) 285-4169

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

peyton-hines1998 · ‎June 7, 2019

NO ONES ANSWERING!!!!! For the past 2 week!

xmasbaby0 · ‎June 7, 2019

To call TurboTax customer support
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number">https://ttlc.intuit.com...>
They are available from 5 a.m. to 5 p.m. Pacific time.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

peyton-hines1998 · ‎June 7, 2019

Yes! No answer!

SweetieJean · ‎June 7, 2019

See answer below re how tor report missing card.

xmasbaby0 · ‎June 7, 2019

We are sorry that we cannot offer more help from the user forum, but we cannot help with the prepaid Visa cards from the public user forum. The program is run by a Green Dot Bank.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

peyton-hines1998 · ‎June 7, 2019

WoW! I wish I would've just used my account! No help from anyone!

SweetieJean · ‎June 7, 2019

TT does not issue or mail the cards; Green Dot does. Call the number listed above, and then select Option 1, then 2.

Expert does your taxes

Do it yourself

Resources

Support

Why haven't the phone's been working for the past 2 weeks?