Would like to know why TurboTax and credit karma are lying to the people about getting their tax refund 5 days early

[mellmiller35]

I would like an answer from TurboTax I've already received my answer from credit karma from the customer service rep who admitted that there is no 5 days early that TPG doesn't release the money to them until the day that the IRS says is to be deposited so I'd like to know from TurboTax why they advertise knowing that it won't happen along with charging $25 for this benefit that they know cannot happen because they work with TPG and still advertise it which last time I checked is a crime and is called fraud so it's just like a straight answer from TurboTax and why they are deliberately defrauding the American people

[BrittanyS]

Our Up to 5 Days Early offer is subject to the IRS communicating your refund amount and expected refund delivery date to TurboTax, often referred to as refund settlement date. The IRS doesn’t always provide refund settlement information early.

If we were unable to successfully deliver your refund early, you will not be charged for the Up to 5 Days Early service.