No one in the user forum is involved with the advance nor can we tell you why you were not approved. It could be that you live in one of the states that does not allow it. Or maybe you are using one of the forms that disqualifies you. Sorry.
https://turbotax.intuit.com/refund-advance/
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**