Why was my refund advance denied. I met all of the qualifications.

[Amommy]

More lies… nobody qualifies 

[Amommy]

Nobody qualifies it’s a scam so u use them and get credit karma if u want an advance next year go elsewhere 

[Amommy]

Everybody gets denied so don’t say if

[4moore218]

When should that email be expected?

[EbonyA]

 If approved, typically the funds are received within 48 hours of the federal return being accepted by the IRS. If denied, the email should be received in a similar timeframe @4moore218 .

[Cin1234]

Why was I approved for refund advance, signed up to have it deposited in “credit karma” account then told I was denied? What a scam. I would have never signed up to have my refund deposited here otherwise! Will never use credit karma or turbo tax again!

[AkinaLO]

We are currently aware of this issue and are working on a solution. We will post an update once we find a solution. 

@Cin1234

[Jessythomas]

I did not even get anything saying I was not denied or approved it just took me to where I get the card and everything for credit karma 

[Jessythomas]

I got none of that who can I find out about my advance with?

[CarissaM]

@Jessythomas Please review the Refund Advance information here in our help article. It will help answer any questions about the refund advance. 

[Jessythomas]

How do you know if you qualify spoke with a rep from credit karma she stated my account was just verified today and money should arrive tomorrow, if not to call back for it to be escalated! Smh I wish I would have got it sent to my bank instead of this , crazy. The people from turbo Sydney verify or ask any information and automatically said I was denied.

[CarissaM]

@Jessythomas You should have received an email stating you were approved or denied. 

[Jessythomas]

I know but I haven’t 

[MichelleLO]

Did you check your spam folder to make sure the email didn't go there?

@Jessythomas

[Jessythomas]

Yes I have checked there and nothing at all