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In the regular Turbo Tax Free Edition, information that you can enter is limited now. Why do I have to upgrade from the Free Edition?
https://ttlc.intuit.com/community/upgrading/help/why-do-i-have-to-upgrade-from-free-edition/00/26379
To go back to the Free Edition you can try to clear and start over https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-onli...
OR There is also The Turbo Tax Free File program which is free for federal and state. And has more forms than the Federal Free Edition, like Schedules A, B, C , D, E, F, EIC, H, K-1, SE, etc.
To qualify for the Free File website you just need to meet one of these 3 things
AGI $36,000 or less
Active duty military with AGI of $69,000 or less
OR qualify for EIC (earned income credit.)
In order to use the Free File program, you have to start it at a special website. Click on the Orange button I Qualify, Let's get Started
https://freefile.intuit.com/
I CANT GET A **bleep**ING PERSON OR HELP.......NEVER WILL I USE YOU AGAIN!!!!
@Mike O wrote:
I CANT GET A **bleep**ING PERSON OR HELP.......NEVER WILL I USE YOU AGAIN!!!!
See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)
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