WHY NEED 2017 RETURN? I ENGAGED THIS SERVICE FOR 2018 RETRN!!!!!

[garyjur25]

Why are U asking for 2017 tax return????? I engaged U to do my 2018 tax return!!! Moreover, I was self employed in 2018 as a Hail Drier for LYFT and you contacted me claiming the virtues of your services for Drivers! Well, I completed your Quick Books Self Employed information, as instructed, NOW, what are we to do? GEEZE!!! What kind of organization is this?

[xmasbaby0 · Accepted solution]

The IRS wants you to enter your 2017 AGI as a way to verify your identity so that you can e-file your 2018 return.  If you do not have or cannot get your 2017 AGI, then you will need to print, sign and mail your 2018 tax return.  It is not a TurboTax rule--it is an IRS rule.

Your 2017 tax return shows your 2017 Adjusted Gross Income  (AGI)  If you filed a joint return then the AGI is the same for each of you.

Form 1040EZ    line 4

Form 1040A       line 21

Form 1040        line 37

If you are using the same TT account that you used last year, you should also be able to find this number in your Tax Timeline for 2017

If entering the amount from your 2017 tax return does not work, then try entering “0” instead.  If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

You can get a free transcript of your past return from the IRS:  

https://www.irs.gov/individuals/get-transcript

Note: If you filed late or amended your return, your correct 2017 AGI may not be in the system. 

https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online

Note:  If you mail your federal return, you will also need to mail your state return.  You will not be able to e-file your state return.

https://ttlc.intuit.com/questions/3415597-what-if-i-entered-the-correct-agi-and-i-m-still-getting-an...

https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online