Why haven't I got a date on my refund

24482ML · ‎February 7, 2020

DoninGA · ‎February 7, 2020

The IRS target is 21 days from the tax return being Accepted to issue a tax refund. It is NOT a Guarantee

Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

Texas Roger · ‎February 7, 2020

Have you confirmed that your efiled return was submitted and accepted? Use this link to confirm: https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp

If it was submitted and accepted, what does the IRS web site say about the status of your refund? https://www.irs.gov/refunds

bluedeb · ‎February 7, 2020

Were your returns accepted? You can check the status of your e-filed returns.

How do I check my e-file status?

https://ttlc.intuit.com/community/return-status/help/how-do-i-check-my-e-file-status/00/25538

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If you returns have been accepted: The IRS states that nine out of 10 e-filed tax returns with direct deposit will be processed within 21 days of IRS e-file acceptance. Mailed paper returns: If you filed a paper return, please allow 4 weeks before checking the status. Refund processing time is 6 to 8 weeks from the date the IRS receives your tax return.

You can checked the IRS website Where's My Refund for your information?

https://www.irs.gov/refunds

Also, see the following from the IRS for refund information.