799836
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

jbrun5711
New Member

Why didn't you pay my taxes when you prepared them.

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

Why didn't you pay my taxes when you prepared them.

TurboTax does not pay your tax due.  TurboTax only conveys the information that YOU indicate on your tax return to the IRS or state.  It is up to the IRS or state to pull the payment if you requested a direct debit from your account or credit card.  If you made a mistake when you entered your account/routing number that would cause a problem.  And not every state can be paid via direct debit--many cannot.  
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Why didn't you pay my taxes when you prepared them.

 

 

Did you e-file your tax return and was it accepted?  

You complete your tax return by finishing all 3 Steps in the File section.  In Step 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".  

After completing the File section and e-filing your tax return you will receive two emails from TurboTax.  The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

Use this TurboTax website to check the status of an e-filed return and if it was either accepted or rejected -
https://turbotax.intuit.com/tax-tools/efile-status-lookup/


If accepted by the IRS use the federal tax refund website to check the refund status - 
https://www.irs.gov/refunds


If accepted by the state use this TurboTax support FAQ to check the state tax refund status -
https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

·         Per DoninGA


Check to see if you put in the wrong DD info ... if you did mess up the IRS or State  will be sending you a bill shortly ... follow the notice instructions to pay the debt. 

How do I review the method I chose to pay my federal income tax with, after filing with TurboTax Online?

You can verify the tax payment method you chose on the Electronic Filing Instructions for your 2018 Federal Tax Return page, next to Balance Due/Refund. To see the page, follow these instructions:

1.     Open your return if it’s not already open.

2.     On the [Your name], your 2018 federal return was accepted! screen, scroll down and select Add a State (don’t worry, we’re not adding a state) to access your tax forms and worksheets.

3.     On the left side select Tax Tools then Print Center.

4.     On the TurboTax Print Center screen, select Print, save or preview this year’s return.

5.     On the next TurboTax Print Center screen, select 2018 federal returns and Include government and TurboTax worksheets (optional) then select View or print forms.

6.     The information will be on the first page, Electronic Filing Instructions for your 2018 Federal or State Tax Return next to Balance Due/Refund.

 

Related Information:

·         How do I review the federal refund method I chose after filing with TurboTax Online?

·         What is Adobe Reader? Where do I get it?

 

 


Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question