Why didn't my taxes get deposited to my cash app

[lizfrompricest-g]

I tried where is my refund but it doesn't let me check

[xmasbaby0]

Does the IRS site say that your refund has been issued?

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.  “21 days”  is not a promise from TurboTax or the IRS. 

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 35a of your 2023 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-pr...

If you are getting earned income credit on line 27 or additional child tax credit on line 28 You are subject to the delay required by the PATH act.  Do not expect your refund earlier than late February.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/internal-revenue-service/federal-refunds...

https://turbotax.intuit.com/tax-tips/irs-tax-return/what-is-the-path-act-and-how-may-it-impact-your-...

[MonikaK1]

The IRS issues most refunds in fewer than 21 days for taxpayers who file electronically and choose direct deposit. However, some returns have errors or need more review and may take longer to process. The IRS works hard to get refunds to taxpayers quickly, but taxpayers shouldn't rely on getting a refund by a certain date.

Things that can delay a refund:

• The return has errors, is incomplete or is affected by identity theft or fraud.
• The return needs a correction to the child tax credit or recovery rebate credit amount.
• The return has a claim filed for an earned income tax credit, additional child tax credit, as mentioned by @xmasbaby0, or includes a Form 8379, Injured Spouse AllocationPDF.
• The time it takes a taxpayer's bank or credit union to post the refund to the taxpayer's account.

The IRS will contact taxpayers by mail if it needs more information to process their return.

The fastest way to get a tax refund is by filing electronically and choosing direct deposit.

Your e-file status is different from your refund status. If you want to track your refund, go to Where's My Refund.

IRS representatives on the phone and at Taxpayer Assistance Centers can only research the status of a refund if:

• It's been 21 days or more since the taxpayer filed the return electronically.
• It's been six weeks or more since the taxpayer mailed the return.
• The Where's My Refund? tool tells the taxpayer to contact the IRS.

See this IRS webpage for more information.

@lizfrompricest-g