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jazzietj
New Member

Why didn't I get offered the refund advance loan . It was the reason I used turbotax

 
1 Best answer

Accepted Solutions
EbonyL
New Member

Why didn't I get offered the refund advance loan . It was the reason I used turbotax

The Refund Advance offer is not available to all customers at this time. Unfortunately, there is no way to self-select into the offer.

If the Refund Advance offer is available to you, you will be able to select it in the Your refund info step of the File section. If you don’t see this option, you have not been selected for the offer.

https://ttlc.intuit.com/replies/6467221


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5 Replies
EbonyL
New Member

Why didn't I get offered the refund advance loan . It was the reason I used turbotax

The Refund Advance offer is not available to all customers at this time. Unfortunately, there is no way to self-select into the offer.

If the Refund Advance offer is available to you, you will be able to select it in the Your refund info step of the File section. If you don’t see this option, you have not been selected for the offer.

https://ttlc.intuit.com/replies/6467221


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jazzietj
New Member

Why didn't I get offered the refund advance loan . It was the reason I used turbotax

That was not stated on the TV commercial and false advertising
Dboy31
New Member

Why didn't I get offered the refund advance loan . It was the reason I used turbotax

Spoiler
Wasn't offered refund loan

This year I filed my taxes using TurboTax and they did not offer me a refund loan. I've been filing through them for years and they always offer me a loan the same day  I file.. I am not happy about this as it's the only reason I use TurboTax!!!

TerukoL
Employee TurboTax Specialist

Why didn't I get offered the refund advance loan . It was the reason I used turbotax

If you qualify for Refund Advance, it is offered at the time that you file your tax return. To pre-qualify for Refund Advance, you must have a federal refund of $500 or more (excluding any Recovery Rebate Credit), meet eligibility criteria, get accepted for a Turbo Visa Debit Card by Green Dot Bank, and agree to the Refund Advance terms and conditions.

 

Please click https://turbotax.intuit.com/refund-advance to learn more. 

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SweetieJean
Level 15

Why didn't I get offered the refund advance loan . It was the reason I used turbotax

Going forward, you can change you tax withholding so that you do not have to wait for a refund at tax time.

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