Why am I unable to print the tax forms from my iMac this year? I've used Turbo Tax for several years with no problem. When will this be corrected?

[mbeith]

Unable to print returns from a MAC please let me know when Turbo tax fixes problem. I see a lot of people are having the same problem.

[CatinaT1 · Accepted solution]

Here is a work around a user supplied:

maukro

FW9 (and anybody else who cannot find a way to print their returns prior to submitting them to the IRS) ...

[maziedog]

I am having the exact same issue.  Circling symbol then pop but no printing.  Able to print other documents. Had no problem printing forms last year on same computer.  I think it is a software issue.

[bryson-ellen]

I can do steps 1-4, but not 5. Step As soon as I click continue, it immediately begins to “print” and then not actually print. 

I can work around this limitation by making a pdf of everything, but this is slow and clumsy. I should be able to print individual forms through the turbo tax print menu as I have been able to do in prior years. Turbo Tax just needs to fix this problem for Mac users.

[bryson-ellen]

Thank you! Yes, this method does work.

But Mac users should not have to go through all these steps just to print their return or individual forms. It’s ridiculous. Turbo Tax has been a big disappointment this year. 

[SDCressey1]

I am having the exact same problem as the other users of this thread are having, and have tried all of the suggestions made by Turbo Tax people and the community with exactly the same results !!!   I have the desktop version of 2024 TurboTax Premier running on a Mac with OS Ventura (uptodate).  I cannot print anything except for the downloaded PDF file.  TurboTax used to be good, but I do not understand why the TurboTax IT cannot/will not fix this problem.  It is not my computer and it is not my printer.  I personally think that TurboTax has changed the way they operate and (without telling you) are requiring the customer to file the return thru TurboTax before you can print any form.   But regardless of what is going on behind the scenes at TurboTax, they should provide a clarifying note in the program about why the print functions are not working and/or grey-out all of the print options in the menu selections.  BTW, the TurboTax agents are of NO HELP.

[Richard139]

I filed my return through turbo tax and no changes, still can’t print it. 
wonder if they are fixing this issue? Be nice if they posted something about 1) that they were fixing it 2) when it would be fixed

[szsalas]

I have the exact same problems as bryson-ellen.  Everything is up to date. Using MacOS Ventura 13.7.3. Exited & restarted TurboTax, Mac and printer (HP Smart Tank 7301) several times. I get the same spinning ball, blue line, and a "pop" then it stops. No matter which "print" box I push, none work. I can print a copy from the pdf, but on the state form it instructs not to send a photocopy! I will call a technical support # tomorrow. 2/13/25

[MaryEllen19]

Thanks for the detailed steps.

This will work but the problem I found was I needed to uncheck my state return. It would only work to print my federal forms and supporting documents. When I tried to only check my state return to print, turbo tax crashed again. 

Very frustrating indeed as printing has never been an issue on Turbo Tax in the past. 

[bcp21]

Turbotax, please help us get this fixed!

[sactu]

This is the answer!

[PlayfulParent]

Thank you, Catina!!   Saved me even more aggravation than I had already encountered.   Your solution is perfect.  And I agree, Turbotax needs to do better.

[Jtedco]

I found this same work around by accident when Intuit provided no help to this problem.

However, I wanted to print a few worksheets that are not included in the return that does print. So I am stuck trying to print a single form.

[MikeL]

I tried this workaround exactly as you say.  Turbotax aborted as soon as I executed your step 7. After I hit the blue button as instructed no actual preview comes up, tiny or otherwise and Turbotax disappears.  I appreciate the effort in coming up with this workaround but it did not work for me and from this forum I aww I am not the only one.  Turbotax support needs to do 3 things:

1) admit they have a fatal bug

2) Notify the community as to when it will be fixed

3) Actually FIX IT

[bobt53]

I also cannot print returns. The workaround suggested on here dies not work for me. I am runningTurboTax on na MacBook Air.