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Also, using Twitter for customer support is a very bad strategy. I notice that there are only a handful of tweets since 2012 and, frankly, I don't think I want to put my tax information through social media.
I did just purchase the 2019 version, but am thinking this might be my last time with TT if Intuit continues to make the tax filing process more and more painful each year.
Maybe that used to work, but not any more. Your link brings you to a page that says It's Been Moved. And if you click on the link on that page, it brings you to the general support page. So, you still cant see what's in the most recent updates. For many years, it worked perfectly, but users have been unable to see what's in the most recent updates since 2019.
@bjgordon wrote:
Maybe that used to work, but not any more. Your link brings you to a page that says It's Been Moved. And if you click on the link on that page, it brings you to the general support page. So, you still cant see what's in the most recent updates. For many years, it worked perfectly, but users have been unable to see what's in the most recent updates since 2019.
TurboTax has made a decision not to provide the 2019 Release update information.
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
This link still does not work anywhere
@nicktrotter wrote:
This link still does not work anywhere
TurboTax has made a decision not to provide the 2019 Release update information.
The More details link in the TurboTax desktop Updater window will removed later in 2020.
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
... so, can users even trust the software any more if TT is not transparent about major changes that occur during the duration that people are eligible to file? If TT actually made a decision to eliminate such communication to their customers, they would explain and remove the hyperlink immediately in the daily updater. I want to know what forms change especially after I actually have completed.
The IRS also does not have all of the forms finalized and ready for filing yet. Please read the TurboTax FAQ below for IRS Forms Availability Table for TurboTax Individual (Personal) Tax Products. Similarly, you may have state forms that have not been finalized.
Please see the TurboTax FAQ for state form availability table.
we paid full price for turbo tax, why those necessary federal update information don't show up?
Most of the forms are now available. Please refer to the article below.
Will Intuit/TT provide any details WHY they are no longer providing release notes? My return was rejected by the IRS apparently due to an error with form 8615. The TT program recommended refiling after 3/19 (in a confusing/poorly worded note) but without the release notes there is no way to know if an update was made or if it is OK to refile. Given the bugs, lack of information, and poor online support, TT is not worth the price paid. Time to go elsewhere :(
This is pure BS as stated by others. No excuse. I've used TT for 15 (give or take) years. Never again.
i am wondering about our federal tax we have not received it yet why
Here is a link to the new TurboTax stimulus tracker. You can register there to get the latest information about your federal payments. Additionally, you can follow this regularly updated link about the stimulus payments. Here is a TurboTax article about the American Rescue Plan.
@rameyafb39
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