Where are my last years forms? I spent hours and can’t find them in TurboTax. Never using this again.

[kirsinas]

where do i find my 2021 turbo tax return

[DoninGA]

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@kirsinas wrote:

where do i find my 2021 turbo tax return

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To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Start the 2022 online tax return by entering some personal information then click on Tax Home on the left side of the screen.

On the Tax Home webpage -

Scroll down to the section Your tax returns & documents.  Click on the Year and Click on Download/print return (PDF)

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

For a fee of $43 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf

[mcrautomation]

All my Prior returns are gone how do i recover them

[DoninGA]

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@mcrautomation wrote:

All my Prior returns are gone how do i recover them

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Do you have more than one TurboTax account?  See this TurboTax support FAQ for how to view all of your accounts - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-...

Once you have the correct User ID -

To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Start the 2024 online tax return by entering some personal information then click on Tax Home on the left side of the screen.

On the Tax Home webpage -

Scroll down to the section Your tax returns & documents.  Click on the Year and Click on Download/print return (PDF)

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

For a fee of $30 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf

[mcrautomation]

One account and all prior years returns are gone Its shows a folder for them but there is nothing.  Plus I paid for 2023 and I have the receipt and it shows that I paid for it but TT wants me to pay for it again.  How do I contact Customer Support they make it very hard to get answers

[DoninGA]

@mcrautomation TurboTax support is available from 5am to 5pm Pacific time, Monday thru Friday.

Use the key words Billing Issue

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

This screen grab is an example of what you should see after signing onto your online account, starting the 2024 tax return by entering your personal information until the Tax Home link becomes available on the left side of the online program screen.  Click on Tax Home gives you this screen -