When should I except my return?

[Junior29]

My recovery rebate was accepted, received letter 4883c.  That indicates I have to call them to verify my identity. No matter what time I call, same outcome, they're too busy. I explore other options such as calling their office to set up an appointment, same routine, they made called a different number to make me hear the same thing over and over. Can I amend my taxes and get my regular refund, I need money to buy a car. I don't get it at all.

[xmasbaby0]

No.   Amending your tax return will not solve your problem.   If the IRS wants you to verify your identity, you will not receive your refund until you do that, despite the aggravation of it.   Sorry.

I HAVE TO VERIFY MY IDENTITY

Sometimes the IRS chooses returns randomly to request verification of identity and sometimes there is something on the return that triggers the request.  No matter why the IRS has required you to verify your identity, you need to follow their instructions in order to receive your refund.  If you do not verify your identity you will not get your refund.

https://turbotax.intuit.com/tax-tips/security/tips-for-handling-identity-verification-requests-from-...

https://www.irs.gov/identity-theft-fraud-scams/identity-verification-for-irs-letter-recipients

[SweetieJean]

and amended return can take 6 months or more to process!

[Junior29]

I have been calling, and it's the same thing everytime, they're too busy, call tomorrow or later.  I have 30 days, I don't think things will change. 

[Critter-3]

Did you try online yet ?   Did you try calling at 7am your time ? 

https://www.irs.gov/identity-theft-fraud-scams/identity-verification-for-irs-letter-recipients

[Junior29]

I did try online with my first two stimulus checks. I gave them my credit card information but to no avail. It wasn't until a couple months that ID called me. I still haven't received those payments, it's been a year 

[Junior29]

The letter 4883c can't be done online