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The state can not be accepted unless the federal was accepted first. So if state is Accepted that means federal was also accepted
When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile. And check your spam folder for them.
When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc. What does it say?
Federal and state refunds come from completely separate entities. There is no rule as to which one will come in first or how long it will be between their arrival in your account.
TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer. “21 days” is not a promise from TurboTax or the IRS.
First, check your e-file status to see if your return was accepted:
https://turbotax.intuit.com/tax-tools/efile-status-lookup/
Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.
You need your filing status, your Social Security number and the exact amount (line 35a of your 2024 Form 1040) of your federal refund to track your Federal refund:
To track your state refund:
If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing
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So, all of that was good. I had to do it twice and it said yay, you have filed your taxes sooner than whatever percentage it was of other people. I finally got back a response that the state was accepted, but federal was not and I got my money from the state deposited into my account. No federal. They wanted more information and it could be because I had recently gotten divorced, but I tried to contact them and cannot get in touch with them
@meech1011 wrote:So, all of that was good. I had to do it twice and it said yay, you have filed your taxes sooner than whatever percentage it was of other people. I finally got back a response that the state was accepted, but federal was not and I got my money from the state deposited into my account. No federal. They wanted more information and it could be because I had recently gotten divorced, but I tried to contact them and cannot get in touch with them
You may be using the term "accepted" incorrectly. The term "accepted" is not the same thing as "approved." "Accepted" is a term used only about the efile status--not the merits of the return. "Accepted" means the efiled return was correctly formatted such that the IRS agreed to start processing the return. If the IRS told you they need more info, it sounds like they accepted your return to begin processing it, but are encountering an issue when processing it, so the approval is delayed. If so, it should still show up in this IRS "Where's My Refund" tool as being processed:
https://www.irs.gov/wheres-my-refund
Here are some tips when using that tool:
If you need to phone the IRS, you may encounter a robot. Just tell it you need to speak to a representative about your account. You may have to keep telling it that a couple or more times regardless of what it asks.
IRS: 800-829-1040 (7AM-7 PM local time) Monday-Friday
IMO, best time is early AM when they open.
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