What does it mean if the irs.gov site says they can not provide any info about your refund?

[xmasbaby0]

https://turbotax.intuit.com/tax-tools/efile-status-lookup/  

https://ttlc.intuit.com/questions/2584108-why-is-there-no-record-of-my-return-at-where-s-my-ref...

Sometimes people get confused by the “summary” given by TurboTax and use the wrong amount for the federal refund.  Make sure you are only using the federal refund amount, and not an amount that combined your federal and state refunds.