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Are you married? Did you both have W2s? You only get the excess SS back if one person had more than the max, not both combined. If one spouse had more than 1 employer and paid more than $8,853.60 in Social Security tax (box 4) combined you get the excess back on your tax return. You assigned both spouse's W2 to the same person so it looked like that person went over the max.
Thanks. Yes, I am married, but only one person went over the max (and that was accurately reflected in the 1040X).
did you e-file the amended return?
it is possible the employer never submitted the w-2 to the Social Security Adm. Employers are supposed to submit them to the SSA and then the SSA computers send the wage info to the IRS computers. try calling the employer but you may not get the right answer.
if you mailed the amended return did you include a copy of the W-2? if not I would resubmit the 1040-X with the w-2. the IRS is behind in processing paper returns so it could take 6 months or more before you hear anything from them. (or call to find out what to do, maybe you can fax them a copy). if you mail it use a method where you can get proof of delivery
one other thing to do is get a wage transcript from the IRS to see how that matches up with what you reported. you can get it online if you have already set up an account otherwise you'll have to do it.
if that is what the IRS is missing from its records, you can try calling it at 800-829-1040
warning the iRS phone lines are often busy you may have to make many attempts
explain your situation, and ask the agent what you should do
First choose your language.
Then 2
Then 1
Then 3
Then 2
When asked for SSN do nothing it will ask twice
Then 2
Then 4
the IRS will need contact info for the employer and depending on what the employer does this could take some time
finally after maybe half a dozen attempts to get through to the IRS which fail you can try your states IRS Taxpayers Advocate
you can try contacting the IRS Tax Advoate in your state.
@Mike9241 Thank you for your response. I have wondered about this myself (regarding the W-2 having not been sent to SSA). The potentially problematic W-2 did not arrive to me until Feb 2022. Additionally, it was not a W-2 from an employer, but rather a 3rd party my employer hired to pay my salary (short-term disability) while I was out on a 6-week medical leave due to a surgery. The income from this W-2 is missing from my wage transcript... does this confirm that the 3rd party never sent the W-2 to SSA?
Regarding your other question... when I submitted the amended return, I did so electronically, so no additional documentation was sent; however, after I received the 1st IRS letter, I responded with a letter that included all of the supporting documentation (including my W-2s). Then, I received a 2nd IRS letter with essentially the same response.
Based on this info, what is the next best step: submitting another amended return by mail (with the W-2s), calling the 3rd party, calling the IRS, or other (I had even considered making an 'in person' appointment at a local IRS office)?
The IRS considers short-term disability to be a type of sick pay. As such, it's generally only considered to be taxable income if your employer paid the premiums in part or in full. It's also taxable if you paid your own premiums (or a portion of them) with pre-tax dollars.
is there an amount in box 1 of the w-2? is box 13 checked?
you could also try contacting the SSA to see what they show.
@Mike9241 My employer pays for the short-term disability coverage. The W-2 has an amount in Box 1, and Box 13 is checked (under "3rd party sick pay"). Tax was withheld per Boxes 2-6. The addition of this W-2 on the amended return was what showed an overpayment of my individual Social Security Tax Withholding, which is why I am now owed money back from the IRS. Best next step? Thanks for your help!
first, either contact the SSA about the 2nd w-2 (to see if it was filed then you can ask what to do if not) or look at your wage and income transcript on the IRS website. if not there then the SSA never got it
what ein was use on the second w-2 from the 3rd party payer? is it a 2021 w-2?
as you can see by reading below it depends on the arrangement between the employer and 3rd party. if it's deemed that your employer withheld excess Social Security and Medicare taxes, the easiest solution is to ask the employer for a refund. The IRS will not refund it. If the employer refuses, request a refund from the IRS by completing Form 843, not an amended return, Claim for Refund and Request for Abatement. You can get the form and its instructions from the IRS website. but this also depends on whether that 2nd w-2 was filed.
Payments Made by the Employer’s Agent
Where the employer contracts with a third-party to administer its sick pay plan. The third-party bears no insurance risk and is reimbursed on a cost-plus-fee basis by the employer. Payments made to employees by the third party are treated as if made by the employer. The employer retains the responsibility for tax withholding and payment unless it enters into an agreement with the agent providing that the agent will be responsible for employment taxes.
Payments made by a Third-Party who is Not an Agent
The employer contracts with a third-party insurer to make disability payments to its employees. The third-party bears the risk of insuring the employee, and premiums are paid by the employer and or the employees. The third-party is responsible for federal income tax withholding if requested by the employee and withholding the employee’s share of social security and Medicare tax. The third party is also responsible for the employer’s share of social security, Medicare, and FUTA, unless it transfers the liability for these taxes back to the employer.
To transfer the liability for the employer’s taxes, the third-party must:
Generally, the employer prepares the actual Form W-2 for the third-party sick pay received by its employees using either a separate Form W-2 for the sick pay, or combining it with the regular employee wages on one form. The employer and the third-party payer have the option of agreeing that the third-party will be the employer’s agent solely for purposes of preparing Forms W-2 for sick pay. Under such an agreement, the third-party provides the actual Forms W-2 to each employee, and the employer files Form 8922 to reconcile its employment tax returns.
@Mike9241 The W-2 was for 2021. There is an EIN on it that is different from my employer. It appears that the 3rd party is NOT an agent. Also, this W-2 is missing from my wage transcript. I contacted the 3rd party and my employer today. My employer's HR group says there is not much they can do, but they did message the 3rd party asking that they expedite a resolution. I'm still waiting on feedback from the 3rd party. After I receive it, I will move on to next steps. Thanks!
@Mike9241 -- Just wanted to let you know that I contacted the SSA and was able to confirm with them that the W-2 is missing. The SSA rep initiated an 'earnings correction,' which they said could take up to 90 days to process. After that, I can follow-up with the IRS regarding the processing of my amended return. I'm starting to see the light at the end of the tunnel... thanks again for your help!
The last option is not 4 is 3.
I'm unable to receive my W-2s online why
If you are trying to access your W-2 online, you can contact your company's payroll department to help you. If that is unsuccessful, you can request they mail a paper copy to your new address. The IRS will also assist you, but they prefer you to wait until the end of February. At that time, you can contact the IRS Taxpayer Assistance Center here: Taxpayer Assistance Center Office Locator
Here is an article with more information: What To Do If You Haven't Received a W-2
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