We received an email to sign up for idnotify saying that when we purchased in April 2021we did not receive the benefits we paid for. Is this legitimate?

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What is MAX?

MAX is an optional add-on package exclusively available in TurboTax Online. This year, you get even more great benefits, all for the same low price as last year's Audit Defense. 

Here's what you get with MAX:

• Audit Defense gives you dedicated expert assistance for as long as your return can be audited.
• Now Included! Tax Identity Restoration in case someone files a fraudulent tax return in your name. A dedicated expert will help you restore your tax identity and get your refund back.
  • This is in addition to the security coverage already built into TurboTax. Learn more
• Now Included! Priority Care cuts down your wait time if you need answers or tax advice from one of our tax experts.

To take advantage of all these benefits, you must purchase MAX before you file your return.

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https://ttlc.intuit.com/community/choosing-a-product/help/what-is-max/01/26700#M97