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We could not e-file your return for the following reason: The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending.

This is the message that I received when I tried to e-file my return:

Your transmission didn't go through
We could not e-file your return for the following reason:
The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending. To ensure you have the latest version of TurboTax, wait 24 hours to update your program automatically. If you still can't transmit your return, go to www.support.turbotax.com for a solution or workaround. In some cases, you may need to file your return by mail. - 601ERRV:5, CustHdr_17 - ?:? - Invalid SMS Number. Must be between 10 and 10 digits.
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6 Replies

We could not e-file your return for the following reason: The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending.

Follow the directions in the message. 

fialgo87
Returning Member

We could not e-file your return for the following reason: The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending.

Tengo ese mismo  problema compartan si tiene la solución

ss233
New Member

We could not e-file your return for the following reason: The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending.

I got the same message. Did you figure out a solution?

CatinaT1
Expert Alumni

We could not e-file your return for the following reason: The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending.

Solution: Intuit Account -> Sign In & Security -> Phone (change & save no need to verify) -> back to e-file and retry.

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**Mark the post that answers your question by clicking on "Mark as Best Answer"

We could not e-file your return for the following reason: The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending.

Hello! Loved the tip... except it didn't work for us :( we have a foreign phone number, but tried a US phone number as well and none seem to fix the problem? We tried removing the phone number as well but no luck... any chance you might be able to help fix it? Thanks!

CatinaT1
Expert Alumni

We could not e-file your return for the following reason: The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending.

Did you try logging out and back in after the change?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

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