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Angeli
Returning Member

Used up all 5 activation code

I try to open up previous tax return e.g. 2019, but I need to install turbo tax 2019 to my new computer.

However, it said I already used up all 5 activation codes.  I am frustrated with this cause I have been switching computer in 2020 between work place, laptop, desktop etc and now i used up all the codes.  

I purchased this software and I should be able to install many times as I would like to. 

 

Now without turbo tax 2019 software, I am not able to bring up my previous year return.

 

Is there any workaround? 

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1 Reply
TiffanyL
Expert Alumni

Used up all 5 activation code

You would need to reach out to TurboTax customer support for assistance with this issue.

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